Dutch-speaking Customer Support Advisor – Fintech

CloserHire is partnering with a leading global customer experience company to recruit a Dutch-speaking Customer Support Advisor for a top-tier financial technology platform that provides online payment solutions for individuals and businesses worldwide. This is a unique opportunity to work remotely in a fast-growing fintech environment, assisting customers with digital wallet and payment-related inquiries while contributing to an innovative and international team. As a Customer Support Advisor, you will play a vital role in providing seamless assistance across digital channels and helping users resolve payment and account-related issues. Language required: Dutch Highlights: Remote position Career growth opportunities Responsibilities: Providing customer support via phone, chat, and email in Dutch Accurately logging and tracking interactions in the CRM system Troubleshooting payment and account issues related to digital wallet products Offering clear, timely resolutions with professionalism and empathy Ensuring compliance with procedures and service standards Qualifications: C2-level fluency in Dutch and strong command of English (B2+) Minimum 1 year of experience in customer service, hospitality, retail, or similar environments (preferred) Experience in financial services, fintech, or internet-based companies is a strong plus Strong attention to detail, organizational skills, and problem-solving mindset Comfortable using PC-based tools, internet systems, and software applications Ability to work independently and manage responsibilities in a remote setup A collaborative, resilient attitude and customer-first mindset