Turkish-Speaking B2B Advertising Support Specialist – Lisbon, Portugal

Turkish speakers wanted for a B2B Advertising Support Specialist role in Lisbon, Portugal. Relocation support available. No previous experience required.

At a glance

• Location: Lisbon, Portugal
• Language: Turkish + English
• Salary: 920€ x 14 (gross) · MA: 7.23€ per working day + 40€ Complexity Bonus paid in 11 months
• Start date: 20/8
• Relocation: Supported – see below

About the role

CloserHire is partnering with a global leader in digital advertising solutions to recruit a Turkish-Speaking B2B Advertising Support Specialist for their team in Lisbon. In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.

What you will do

• Handle end-to-end troubleshooting for advertising products via email and chat. Diagnose issues related to campaigns, platform tools, and product features. Drive query resolution by collaborating with internal
• Product, Operations & Engineering teams. Provide timely, accurate updates to ensure high customer satisfaction. Identify opportunities to improve the user experience from day one. Ensure service quality by meeting productivity, SLA, and case-handling standards. Educate advertisers on features, best practices, and common issue types. Maintain proactive, professional communication throughout the case journey. Share insights, trends, and feedback to support continuous improvement.

What we are looking for

• Native or C2 level Turkish-Speaking B2B Advertising Support
• Specialist, plus good English (around B2). Some experience with online campaigns or digital marketing — you don’t need to know everything, just be comfortable with the basics. Familiarity with social media platforms and interest in online advertising. Previous experience in customer support or a contact center is a plus, but not mandatory. Comfortable analyzing issues, problem-solving, and paying attention to detail. Ability to work both independently and as part of a collaborative team. A degree in Marketing or a related field is helpful but not required — practical experience also counts. A proactive, customer-focused mindset and willingness to learn.

Salary

920€ x 14 (gross) · MA: 7.23€ per working day + 40€ Complexity Bonus paid in 11 months

Benefits and what is on offer

• Full-time employment with comprehensive, fully paid training. Monday to Sunday | 07:00–19:00 Attractive base salary
• Relocation support package to help you settle into life in Lisbon Private health insurance and other benefits
• Opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment
• Modern office in central Lisbon, easily accessible and well-equipped

Relocation support

Accomodation for candidates outside of Portugal - Room in company apartment for 12 months for a fixed cost of 280EUR, deducted from salary. Inside Portugal - only available if candidates are coming directly from a competitor. Health Insurance since day 1 for small amount, free after 6 months Notes: https://journey.harver.app/apply/6894f152da4008523ad93e19 "Since day 1 upon monthly payment (but the candidates need to already have NIF and NISS, if not, they first need to take care of it, as this data is mandatory to enroll them in health insurance) Free after 6 months of contract"

How the process works

• Apply with your CV – we review every application
• Short screening call with a CloserHire recruiter (around 30 minutes)
• Interview with the hiring team
• Offer, then support with paperwork and, where applicable, your move