French-Speaking Technical Support Representative – Porto,Portugal

Move to Porto and get paid properly for your French. 1050.00 € with accomodation. What the job actually involves Day to day you will be provide technical support in French (for customers) and English (for developers) via chat and voice channels, troubleshoot and resolve product-related issues using, mySQL Collaborate with team members and escalate complex issues to the development team when necessary, ensure timely and professional responses to customer inquiries to maintain high levels of customer satisfaction, and act as a bridge between customers and developers, communicating technical details clearly and effectively. What you'll earn 1050.00 € with accomodation What's included The package covers full-time on-site position in Porto 40-hour work week with 8-hour days and 1-hour lunch break, paid annual leave and public holidays with compensatory days if working on holidays, competitive salary package including meal allowance, holiday, and Christmas bonus, health insurance from day one, paid training and structured onboarding for the role, career development opportunities in technical customer support, international and multicultural work environment, and full support from CloserHire throughout the recruitment and onboarding process. Who this suits Ability to attend 2 week of office based training in Porto (accommodation support during training period provided) Knack for technology and providing outstanding customer support No prior work experience required, but a solid knowledge of MySQL is essential Available to work in shift rotation – Monday to Friday, 07:00 AM to 07:00 PM High school degree or equivalent (or higher) Strong understanding of MySQL Knowledge / familiarity with Postman will be considered as an advantage Native / fluent in French both verbal and written. Fluent in English (minimum B2 level) Getting you there To help you make the move: 2 weeks training in Porto (accomodation provided), then full WFH + on site 1 day once per quarter, notes: candidates need to first pass duplicate check and then pass the following tests: (french), on site 1 day once per quarter, and project: Pennylane SQL. Living in Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport. Next steps Send us your CV and we will come back to you either way A relaxed 30-minute conversation with us to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival Expect roughly five weeks between applying and your first day in country. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.