Talent.com
Cross Border Talents
Italian Customer Advisor Medical DevicesCross Border Talents • Vila Nova de Gaia, Porto, Portugal
Italian Customer Advisor Medical Devices

Italian Customer Advisor Medical Devices

Cross Border Talents • Vila Nova de Gaia, Porto, Portugal
Há 8 dias
Descrição do cargo

Build Your Career in Customer Support Medical Devices Project!

Are you passionate about customer service and interested in contributing to the healthcare industry Join an international and supportive team where youll help customers with medical device products and services. If youre empathetic detail-oriented and enjoy finding effective solutions this role offers an excellent opportunity to develop your skills while making a meaningful impact.

Role Overview:

As a Customer Specialist supporting a Medical Devices Project youll serve as a key point of contact for customers assisting with product questions orders account-related requests and general support. Through phone email chat and other digital channels youll provide accurate information and timely solutions while delivering a high standard of customer service for a leading healthcare brand.

Key Responsibilities:

  • Provide professional and friendly customer support via phone email chat and other digital channels.
  • Assist customers with product-related questions account requests orders deliveries and service inquiries.
  • Provide accurate information about products services and support procedures while following company guidelines.
  • Handle customer issues efficiently and escalate technical or complex cases to the appropriate teams when necessary.
  • Accurately record customer interactions actions and resolutions in internal systems.
  • Deliver empathetic customer-focused and solution-oriented support at every interaction.
  • Collaborate with internal teams to resolve issues efficiently and ensure a smooth customer experience.
  • Meet quality productivity service-level and customer satisfaction targets.
  • Stay informed about medical device products company procedures regulatory requirements and industry best practices through ongoing training.

Requirements:

  • Language Skills: Fluent in Italian (C1/C2 level) and English (C1 level)
  • Eligibility: EU citizenship or valid Portuguese residency card
  • Experience: Minimum 1 year of experience in Customer Support
  • Skills: Strong analytical creative and communication abilities
  • Mindset: Professional detail-oriented proactive and eager to learn and grow in the CS field

Why join us:

  • Competitive Salary: Your expertise and dedication are rewarded
  • Language Bonus: Additional rewards for your language proficiency
  • Meal Allowance: Daily support during your work hours
  • Health & Life Insurance: Comprehensive benefits for your well-being
  • Collaborative Team: Be part of a communicative and supportive work environment
  • Relocation Assistance: Smooth transition support for your move
  • Hybrid Work: Balance the best of in-office collaboration and remote flexibility

Ready to Take Your Career to the Next Level Apply now and be a key player in delivering outstanding customer experiences while advancing your career!


Employment Type : Full Time
Experience: years
Vacancy: 1

Criar um alerta de emprego para esta pesquisa

Italian Customer Advisor Medical Devices • Vila Nova de Gaia, Porto, Portugal

Empregos similares

Customer Service Agent With Italian

JujurPorto, Portuguese Republic, PT

Description We are looking for a Customer Service Agent with Italian language skills to join us.As a Customer Service Agent, you will play a crucial role in ensuring customer satisfaction and maint... Mostre mais

 • Divulgado

Italian-Speaking Customer Support Specialist

CallForTalentsPorto, Portuguese Republic, PT

CallForTalents in Porto, Portugal, is seeking a customer support specialist to assist Italian-speaking customers via phone, email, and chat.The role requires strong Italian language skills, English... Mostre mais

 • Divulgado

Italian Sales Specialist — Lisbon (Relocation)

CBTALENTSPorto, Portuguese Republic, PT

A leading recruitment agency seeks a B2C Sales Specialist focused on the Italian market in Lisbon, Portugal.The role involves engaging customers, managing sales pipelines, and fostering strong rela... Mostre mais

 • Divulgado

Assistenza clienti (di lingua italiana) - Apparecchiature mediche - Bonus di benvenuto di 1200 €

Concentrix PortugalPorto, Porto District, PT

Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro.Aiutiamo marchi conosciuti — quelli che utilizzi ogni giorno — a migliora... Mostre mais

Porto-Based Beauty Advisor — Multilingual Customer Care

Initiative AuslandszeitPorto, Portuguese Republic, PT

Wir bieten ein Relocation Package mit bezahltem Flug, WG-Unterkunft und fairer Bezahlung (1.Ihre Aufgaben umfassen die Kundenbetreuung über diverse Kanäle sowie die kompetente Beratung zu Produkten... Mostre mais

 • Divulgado

Customer Representative (Italian-Speaking) - Creator Onboarding Support

MinacsPorto, Portuguese Republic, PT

Customer Representative (Italian-speaking) - Creator Onboarding Support Are you looking for what's next? We're a global technology and services leader that powers the brands of the future.We help w... Mostre mais

 • Divulgado

German-Speaking Beauty Advisor – Luxury Brand & Perks

TPPorto, Portuguese Republic, PT

A global beauty company in Porto is seeking a Customer Care representative to manage customer inquiries through various channels.The ideal candidate must be fluent in German (C2) and possess strong... Mostre mais

 • Divulgado

Customer Success Manager, Mid-Market (Italian Speaking)

TeamViewer Germany GmbHPorto, Porto, Portugal

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better.Our software solutions ha... Mostre mais

Senior Lead, Customer Technology Advisor

Devops AcademyPorto, Portuguese Republic, PT

Senior Lead, Customer Technology Advisor At Kyndryl, we design, build, manage and modernize the mission‐critical technology systems that the world depends on every day.So why work at Kyndryl? We ar... Mostre mais

 • Divulgado

Order And Tech Support (Italian-Speaking) - Medical Equipment 1200€ Bonus

ConcentrixPorto, Portuguese Republic, PT

Job Title Order and Tech Support (Italian-speaking) - Medical Equipment 1200€ Bonus.Job Description As a Customer & Technical Support Specialist in Porto, Portugal (On-Site), you will be providing ... Mostre mais

 • Divulgado

Italian-Speaking Creator Onboarding Specialist

MinacsPorto, Portuguese Republic, PT

Minacs is seeking an Italian-speaking Customer Representative in Porto, Portugal.This on-site role focuses on engaging potential leads through outbound calls and facilitating clients' onboarding ex... Mostre mais

 • Divulgado

Customer Success Manager, Mid-Market (Italian Speaking)

TeamViewerPorto, Portuguese Republic, PT

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better.Our software solutions ha... Mostre mais

 • Divulgado

Spanish Customer Advisor – Porto Relocation

FoundeverPorto, Portuguese Republic, PT

A leading customer service company in Porto, Portugal is looking for a Spanish-speaking Customer Advisor.The ideal candidate should have proficient Spanish and advanced English communication skills... Mostre mais

 • Divulgado

Italian-Speaking Customer Expert - Remote from Greece

EU Best JobsPorto, Porto District, Portugal

Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Mostre mais

Sales Consultant Outbound - Italian (F/M/D)

egroupPorto, Portuguese Republic, PT

The eGroup is the umbrella brand of ebuero AG, the market leader for office services in Germany, as well as other brands in Europe, especially in Spain, Italy and France.We offer high-quality telep... Mostre mais

 • Divulgado

Italian Sales Specialist W/ Relocation Support

CBTALENTSPorto, Portuguese Republic, PT

Italian Sales Specialist w/ Relocation Support — Location: Lisbon, Portugal (On-Site);.Language Requirements: Italian C2 and English B2 We are looking for a.B2C Sales Specialist, focused on the Ita... Mostre mais

 • Divulgado

International Beauty Advisor In Porto — Relocation Included

Initiative AuslandszeitPorto, Portuguese Republic, PT

Initiative Auslandszeit sucht für eine Premium-Kosmetikmarke in Porto einen Beauty Advisor (m/w/d).In dieser Rolle betreuen Sie Kunden über Live-Chat, Telefon und Social Media, beraten kompetent zu... Mostre mais

 • Divulgado

Italian-Speaking Technical Support Rep (A)

Savior Artigos Texteis LdaPorto, Portuguese Republic, PT

Are you a fluent Italian speaker living in the vibrant city of Porto? A premier global customer relations company is looking for friendly, motivated individuals to join an expanding technical care ... Mostre mais

 • Divulgado

Order and Tech Support (Italian-speaking) - Medical Equipment 1200€ Bonus

Concentrix PortugalPorto, Porto District, PT

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses... Mostre mais

Italian-Speaking Customer Support Agent

JujurPorto, Portuguese Republic, PT

A staffing and recruiting company is seeking a Customer Service Agent fluent in Italian to enhance customer satisfaction and build relationships.The role involves responding to inquiries, resolving... Mostre mais