Dutch Dutch/Flemish-Speaking Customer Care Specialist –Lisbon, Portugal

Dutch speakers wanted for a Dutch/Flemish-Speaking Customer Care Specialist role in Lisbon, Portugal. At a glance Location: Lisbon, Portugal Language: Dutch + English Salary: 1400€ x 14 (gross) · Language bonus: 150€ + Performance bonus: 100€ + M.A 7€/day Start date: 24/9 Relocation: Not provided for this role About the role CloserHire is partnering with a leading international customer experience provider to recruit Dutch/Flemish-speaking Customer Care Specialists for an automotive after-sales project in Lisbon, Portugal. You’ll support customers across European markets with general enquiries, vehicle recall campaigns and after-sales cases, managing each request from first contact through to resolution. The position operates Monday to Friday, 08:00–17:00, giving you your weekends free. What you will do Handle customer enquiries and provide clear, professional assistance Manage customer cases from initial contact through to resolution Provide information and guidance regarding vehicle recalls and after-sales services Accurately update customer and case information in internal systems Ensure every interaction delivers a positive customer experience Meet established service and quality standards What we are looking for Native/C2 Dutch or Flemish English B2/C1 or above Strong communication and problem-solving skills Customer-focused and solution-oriented approach Good computer literacy Previous experience in customer service or a contact centre is an advantage Salary 1400€ x 14 (gross) · Language bonus: 150€ + Performance bonus: 100€ + M.A 7€/day Benefits and what is on offer Full-time position in Lisbon, Portugal Monday to Friday, 08:00–17:00 Weekends off Opportunity to work within the international automotive and after-sales industry Professional training and ongoing support International and multicultural working environment Career development opportunities within a global organization How the process works Apply with your CV – we review every application Short screening call with a CloserHire recruiter (around 30 minutes) Interview with the hiring team Offer, then support with paperwork and, where applicable, your move