Move to Lisbon and get paid properly for your French. 1100€ x 12. What the job actually involves Day to day you will be business Client, assistance: Provide exceptional B2B customer support via phone, email, and chat, ensuring clients maximize the benefits of the platform. Technical, troubleshooting: Help business owners with technical issues, payment processing concerns, and system optimizations. Account, management & Verification: Identify account holders, verify account information, and ensure regulatory compliance. Compliance & Regulations: Adhere to all regulatory guidelines and internal procedures provided by the company. Customer Experience, and excellence: Engage with clients, ensuring timely resolution of concerns, while maintaining a professional and customer-centric approach. What you'll earn 1100€ x 12 What's included The package covers stable Work, contract: Full-time, office-based position in Lisbon, Portugal, with structured shifts. Comprehensive, training: Fully paid training on payment systems, troubleshooting techniques, and customer support tools. Career Growth, opportunities: Access to internal promotions, career development programs, and specialized training courses. Competitive Benefits, package: Health insurance & wellness programs. Paid time off & holiday allowances. Performance-based incentives. Dynamic Work, and environment: Work with an international team in the fast-growing digital payment industry. Who this suits Schedule: Ability to work rotational shifts, including night shifts (24/7 operations) with two rotating days off Proficiency: Fluent in English and proficient in French. Education & Experience: High school diploma (mandatory). Stable job history (not frequent job hopping). Minimum 1 year of experience in customer service with a strong customer-oriented approach. Strong interpersonal and teamwork skills. Ability to multitask in a fast-paced environment. High attention to detail and problem-solving mindset. Experience with automated customer service platforms is a plus. Excellent written and verbal communication skills. Strong organizational and computer skills. Flexibility and adaptability to change. Ability to work independently while following company protocols. Work Language Getting you there To help you make the move: accomodation for candidates outside of Portugal - Room in company apartment in Lisbon for 12 months for a fixed cost of 280EUR, deducted from salary. Inside, portugal - only available if candidates are coming directly from a competitor. Reimbursement of flight ticket on the 6th month of work, up to 400EUR. Health, and insurance since day 1 for small amount, free after 6 months our client. Living in Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport. Next steps Send us your CV and we will come back to you either way A relaxed 30-minute conversation with us to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival Expect roughly five weeks between applying and your first day in country. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
French-Speaking B2B French-speaking Customer Specialist –Lisbon, Portugal • Lisbon, Portugal
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