Spanish-Speaking B2B Spanish-speaking Customer Specialist –Lisbon, Portugal

Spanish-speaking B2B Spanish-speaking Customer Specialist — Lisbon, Portugal. 1100€ x 12. Relocation support included. At a glance Location: Lisbon, Portugal Languages: Spanish Salary: 1100€ x 12 Start: 10/9 Relocation: supported — details below About the role CloserHire is partnering with a leading payment solutions provider to recruit a B2B Customer Support Specialist for their team in Lisbon, Portugal. This is a fantastic opportunity for individuals who enjoy assisting businesses, providing technical support, and optimizing digital payment systems. If you have strong customer service skills, problem-solving abilities, and experience working in a fast-paced environment, this role is for you! What you'll do Business Client Assistance: Provide exceptional B2B customer support via phone, email, and chat, ensuring clients maximize the benefits of the platform. Technical Troubleshooting: Help business owners with technical issues, payment processing concerns, and system optimizations. Account Management & Verification: Identify account holders, verify account information, and ensure regulatory compliance. Compliance & Regulations: Adhere to all regulatory guidelines and internal procedures provided by the company. Customer Experience Excellence: Engage with clients, ensuring timely resolution of concerns, while maintaining a professional and customer-centric approach What we're looking for Language Proficiency: Fluent in English and proficient in Spanish. Education & Experience: High school diploma (mandatory). Stable job history (not frequent job hopping). Minimum 1 year of experience in customer service with a strong customer-oriented approach. Strong interpersonal and teamwork skills. Ability to multitask in a fast-paced environment. High attention to detail and problem-solving mindset. Experience with automated customer service platforms is a plus. Excellent written and verbal communication skills. Strong organizational and computer skills. Flexibility and adaptability to change. Ability to work independently while following company protocols. Work Schedule: Ability to work rotational shifts, including night shifts (24/7 operations) with two rotating days off Salary 1100€ x 12 Benefits Stable Work Contract: Full-time, office-based position in Lisbon, Portugal, with structured shifts. Comprehensive Training: Fully paid training on payment systems, troubleshooting techniques, and customer support tools. Career Growth Opportunities: Access to internal promotions, career development programs, and specialized training courses. Competitive Benefits Package: Health insurance & wellness programs. Paid time off & holiday allowances. Performance-based incentives. Dynamic Work Environment: Work with an international team in the fast-growing digital payment industry Relocation support N/A Why Portugal? Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and a large international community in Lisbon and Porto that makes arriving alone much less daunting. EU citizens need no visa — you can start immediately. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.