French-Speaking Credit Services Specialist – Braga,Portugal

French speakers wanted for a Credit Services Specialist role in Braga, Portugal. At a glance Location: Braga, Portugal Language: French + English Salary: 1026€ x12+ 168€ bonus month (gross) · Lunch allowance of 7.23EUR / day + Transport allowance 20€ per month Start date: 20/8 Relocation: Not provided for this role About the role CloserHire is partnering with a global leader in customer experience solutions to recruit a French-speaking Customer Service Representative for a major consumer credit platform.If you are client-oriented, empathetic, and motivated to help people make informed financial decisions, this opportunity is for you. What you will do Respond to inbound customer inquiries by phone regarding existing credit accounts and new financing requests. Analyze customer needs to personalize interactions, provide reassurance, and propose the most suitable credit or financing options. Build long-term customer relationships and contribute to the overall customer portfolio. Identify and maximize commercial opportunities during each contact (incoming or outgoing). Manage customer cases with accuracy, compliance, and confidentiality, always following internal procedures and security standards. Demonstrate professionalism, integrity, and attention to detail in every customer interaction. What we are looking for Fluency in French (C1) – both spoken and written. Good English skills for internal communication. Experience in customer service or contact center environments is an advantage. Strong communication and problem-solving skills. Empathetic, patient, and capable of managing sensitive financial discussions with care. Availability to work rotational shifts (Monday–Saturday). Candidates must already hold NIF and NISS (mandatory for health insurance enrollment). Salary 1026€ x12+ 168€ bonus month (gross) · Lunch allowance of 7.23EUR / day + Transport allowance 20€ per month Benefits and what is on offer Full-time employment with stable, long-term career potential. Health insurance available from Day 1 (with monthly contribution) and free after 6 months. Modern office locations in Braga. Supportive, international working environment with strong focus on training, compliance, and service quality. How the process works Apply with your CV – we review every application Short screening call with a CloserHire recruiter (around 30 minutes) Interview with the hiring team Offer, then support with paperwork and, where applicable, your move