Norwegian Speaking Customer Support & Reactivation Specialist

CloserHire is partnering with a leading global customer experience provider to recruit Norwegian-speaking Customer Support & Reactivation Specialists for an on-site role in Lisbon. In this position, you will support a fast-growing subscription-based service, helping customers manage their accounts, improve their experience, and re-engage with the service. You will play a key role in delivering a smooth and high-quality customer journey across multiple European markets. Language required: Norwegian Highlights: Relocation support included Salary up to 1635 EUR with bonus Private health insurance Responsibilities: Support customers via outbound calls, email, and chat, ensuring a professional and engaging experience Contact former or inactive customers to understand their needs and encourage reactivation Assist with subscription management, including plans, deliveries, and account updates Provide clear and helpful information about products and services Identify customer concerns and offer suitable solutions to improve their experience Ensure accurate communication and maintain high service quality standards Contribute to customer retention and overall satisfaction Qualifications: Fluent Norwegian (C1/C2) with good English skills Previous experience in customer support, sales, or contact center environments is an advantage Strong communication and persuasion skills (especially for outbound calls) Customer-focused mindset with problem-solving abilities Comfortable working with digital tools and multiple communication channels Ability to handle targets and performance-driven environments Team player with adaptability and a positive attitude