Cloud Application Production Support

Every moment counts. Especially those you live to the fullest. Welcome to Consort Group. For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values. This is your future team Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential. Cloud Application Production Support This is your mission Are you passionate about Cloud Operations, Application Support, and Infrastructure Automation? Then this position is for you. As a Cloud Application Production Support Engineer , you will play a key role in ensuring the stability, reliability, and continuous improvement of critical production platforms. You will work in a dynamic environment, supporting cloud-based applications while contributing to automation initiatives, service resilience, and operational excellence. Build side: Build and maintain Ansible playbooks and Terraform scripts to automate infrastructure provisioning and deployments Contribute to the modernization and containerization of legacy applications Implement infrastructure-as-code and automation best practices Support cloud platform deployments and configuration management activities Assist in disaster recovery (DR) planning and implementation Collaborate with development and operations teams to improve application reliability and deployment processes Train and mentor operations teams on Ansible, Terraform, Kubernetes, and automation practices Continuously identify opportunities to improve operational efficiency through automation Run side: Provide Application Production Support for business-critical applications and services Handle incidents, service requests, and production support activities within agreed service levels Participate in shift rotations, on-call support, and incident management processes Monitor application and infrastructure performance to proactively identify issues Troubleshoot Linux-based environments and cloud infrastructure components Support disaster recovery exercises and business continuity activities Ensure platform availability, stability, and performance Collaborate with global support and engineering teams to resolve complex issues Contribute to service improvement initiatives and operational excellence programs This is your background You have at least 5 years of experience in IT Operations, Application Support, Cloud Engineering, or Software Engineering environments. You have strong troubleshooting skills and are comfortable supporting critical production systems in fast-paced environments. You enjoy automating operational tasks, improving production stability, and working on modern cloud infrastructures. This is your expertise: Strong knowledge of Linux platforms and command-line tools Proficiency in Python and/or Bash scripting Experience with Ansible and Terraform Experience with Docker and containerization technologies Understanding of Kubernetes (K8s) environments Experience with public cloud providers such as AWS, Azure, IBM Cloud, or Google Cloud Good understanding of Continuous Integration tools such as Jenkins, Travis, Concourse, or similar Knowledge of infrastructure provisioning, configuration management, and deployment automation Experience supporting production environments and critical applications Nice to have: Red Hat Enterprise Linux Automation with Ansible (RH294) Developing Advanced Automation with Red Hat Ansible Automation Platform (DO374) Certified Kubernetes Application Developer (CKAD) HashiCorp Terraform Associate (nice to have) HashiCorp Vault Associate (nice to have) This is how you work as part of a team: Strong critical-thinking and problem-solving skills Good written and verbal communication abilities Proactive mindset with a strong sense of ownership Persistent, can-do attitude and ability to work independently Strong collaboration and teamwork skills Ability to remain focused under pressure and during incident situations Continuous learning mindset and willingness to develop new technical skills Language Skills : English: C1 This is our commitment At Consort Group, you are an expert who we support so that every assignment becomes a step that counts. Attentive and human onboarding A truly hands-on management style Continuous training opportunities Concrete commitments: inclusion, equality, solidarity A comprehensive HR package: health insurance, TR card, CSE A culture of feedback and meaningful projects The recruitment process: An initial phone call with our recruitment team An HR interview and a job interview with a business engineer A test or technical interview with one of our experts A final meeting with your future manager or project manager And if we're a good fit, we'll get started together Good to know Location: Lisbon Contract: Permanent contract Remote work: Hybrid (50%) Salary: From 37 K€ to 48 K€ (depending on experience) gross annual salary Job category: Cloud Infrastructure / Application Production Support / DevOps What you will do here, you won't do anywhere else. This moment is yours.