Talent.com
CB Talents
Customer Support Specialist – ByteDance Project in LisbonCB Talents • Lisbon, Porto, Portugal
Customer Support Specialist – ByteDance Project in Lisbon

Customer Support Specialist – ByteDance Project in Lisbon

CB Talents • Lisbon, Porto, Portugal
Há 8 dias
Descrição do cargo

Are you fluent in French and English and looking for an exciting international career move Join Concentrix in Lisbon as a Customer Support Specialist working on ByteDance projects supporting cutting-edge digital platforms in one of Europes most vibrant capital cities!

Key Offerings

  • Base Salary: 1100 gross per month (14 monthly payments per year)
  • Food Allowance: 7.63 per working day
  • Attendance Bonus: 100 per 11 months
  • Relocation Package: Access to a shared company apartment with other Concentrix employees for up to 12 months with utilities included (280 deducted monthly)

Role Details

  • Location: Lisbon Portugal (On-site)
  • Work Schedule: Full-time 24/7 rotative shifts (Monday to Sunday) with 2 rotative days off per week
  • Work Type: Customer service content moderation and policy enforcement across online content ecosystems

Core Responsibilities

  • Make objective accurate moderation decisions based on platform policy guidelines.
  • Provide empathetic customer-focused communication in both French and English.
  • Manage high volume queues during peak campaign periods with attention to detail.
  • Handle sensitive content professionally maintaining sound judgment and integrity.

Requirements

  • Fluent proficiency in both French and English.
  • Excellent verbal/written communication and strong analytical decision-making skills.
  • Solid understanding of digital e-commerce content ecosystems and local market cultural nuances.
  • Strong organizational skills resilience and adaptability in a fast-paced environment.
  • Note: Candidates must not have previously worked for ByteDance (across any LOB BPO or country).


Employment Type : Full Time
Experience: years
Vacancy: 1

Criar um alerta de emprego para esta pesquisa

Customer Support Specialist – ByteDance Project in Lisbon • Lisbon, Porto, Portugal

Empregos similares

Bilingual Customer Support Specialist – Lisbon Onsite

GenpactLisbon, Portuguese Republic, PT

A leading global technology services company in Lisbon is seeking a Customer Support Process Associate to provide exceptional service to customers.The ideal candidate possesses strong problem-solvi... Mostre mais

 • Divulgado

Lisbon On‐site Customer Support Pro | Growth & Training

MinacsLisbon, Portuguese Republic, PT

Minacs in Lisbon is seeking a Customer Service Representative to engage with customers and ensure performance goals are met.Responsibilities include responding to inquiries and documenting relevant... Mostre mais

 • Divulgado

Customer-First Tech Support Specialist (Level 1)

BitsightLisbon, Portuguese Republic, PT

A software company in Portugal is seeking a Technical Support Specialist to provide quality customer service.This role involves addressing product queries, managing customer tickets, and collaborat... Mostre mais

 • Divulgado

Czech-Speaking Customer Support Specialist — Lisbon On-Site

ConcentrixLisbon, Portuguese Republic, PT

Concentrix is seeking a Customer Service Representative (Czech-Speaking) based in Lisbon, Portugal.This on-site role involves resolving customer issues and ensuring high satisfaction levels.The ide... Mostre mais

 • Divulgado

Successfactors Support Specialist - Hybrid & Global Impact

Bosch PortugalLisbon, Portuguese Republic, PT

A leading technology company in Lisbon is seeking a SuccessFactors Support Specialist to provide 2nd level support.The role involves collaborating with IT teams to resolve issues efficiently while ... Mostre mais

 • Divulgado

Hungarian–english Customer Support Pro – Lisbon

CB Talents SPLisbon, Portuguese Republic, PT

CB Talents SP in Lisbon is hiring Customer Service Representatives to join an international support team.The role requires providing high-quality customer support in Hungarian and English, focused ... Mostre mais

 • Divulgado

Swedish Customer Support Pro — Multichannel In Lisbon

Work InternationalLisbon, Portuguese Republic, PT

An exciting opportunity awaits you with a forward-thinking company in the online video streaming industry.As a Swedish-speaking Customer Support Agent, you'll join a vibrant multicultural team in L... Mostre mais

 • Divulgado

Application Support - Lisbon

Aubay PortugalLisbon, Portuguese Republic, PT

Minimum of 3 years of professional experience in Application Support.Familiarity with ticketing systems (e.Fluency in English (expert level).Availability for a hybrid work model in Lisbon (2-3 days... Mostre mais

 • Divulgado

Technical Support Specialist (Lisbon, Portugal) (12 Month Contract)

GeotabLisbon, Portuguese Republic, PT

Technical Support Specialist (Lisbon, Portugal) (12 month Contract).Lisbon, Portugal - Portugal Who we are:.Geotab ® is a global leader in IoT and connected transportation and certified "Great Plac... Mostre mais

 • Divulgado

Lisbon Customer Support Pro - Relocation Included

Work InternationalLisbon, Portuguese Republic, PT

Join a dynamic Customer Care team in the beautiful city of Lisbon, where you will engage with some of the world's most renowned brands.As a Customer Support Agent, your role will be to assist custo... Mostre mais

 • Divulgado

Customer Success Migration Specialist (12 Month Contract) Support Operations Lisbon, Portugal

Geotab Inc.Lisbon, Portuguese Republic, PT

Customer Success Migration Specialist (12 month contract) Basis: Fixed Term Employee.Area of Interest: Support Operations.Who you are: The Customer Success Migration Specialist is a full-time, outb... Mostre mais

 • Divulgado

Lisbon Tech Support Specialist - Growth & Perks

speakitLisbon, Portuguese Republic, PT

A leading technical support company in Lisbon is looking for a technical expert to assist clients with problem-solving and provide high-level technical support.The ideal candidate will be a native ... Mostre mais

 • Divulgado

Lisbon On-Site English-Speaking Customer Support Expert

ST Global Talent ConnectLisbon, Portuguese Republic, PT

A leading customer support firm in Lisbon is seeking English-Speaking Customer Support Experts.You will support small and medium-sized businesses with their presence on the platform while ensuring ... Mostre mais

 • Divulgado

Swedish Customer Support Specialist

FoundeverLisbon, Portuguese Republic, PT

A leading customer service company is seeking a Swedish Customer Advisor to join their team in Lisbon.This role involves providing specialized support to customers through communication and buildin... Mostre mais

 • Divulgado

Senior Customer Support Engineer

SalsifyLisbon, Portuguese Republic, PT

Salsify in Portugal is seeking a Customer Support Engineer to help customers succeed with the Salsify platform.You will collaborate with a global team, triaging complex data workflows, reproducing ... Mostre mais

 • Divulgado

Customer Support Specialist

Air AppsLisbon, Portuguese Republic, PT

At Air Apps, we believe in thinking bigger and moving faster.We're a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP), an... Mostre mais

 • Divulgado

Lisbon-Based Flemish Customer Support Specialist

Global People SphereLisbon, Portuguese Republic, PT

A global customer service provider in Lisbon seeks a Flemish-Speaking Customer Support Specialist to assist international clients.Responsibilities include providing friendly support via phone, emai... Mostre mais

 • Divulgado

Italian Support Specialist In Lisbon For Global Growth

Global People SphereLisbon, Portuguese Republic, PT

A global customer support company based in Lisbon is seeking an Italian-Speaking Customer Support Specialist.In this role, you will assist international clients, providing top-notch support via pho... Mostre mais

 • Divulgado

Swedish Customer Support Specialist Lisbon, Portugal.

Cross Border TalentsLisbon, Portuguese Republic, PT

Swedish Customer Support Specialist Lisbon, Portugal.Job Openings Swedish Customer Support Specialist Lisbon, Portugal.About the job Swedish Customer Support Specialist Lisbon, Portugal.Swedish Cus... Mostre mais

 • Divulgado

Customer Support Supervisor

OdisseiasLisbon, Portuguese Republic, PT

No ano em que celebramos 20 anos, a Odisseias está a expandir a sua equipa.Fazemos parte do Grupo Smartbox, presente em 10 países europeus, mantendo o nosso propósito inicial de inspirar as pessoas... Mostre mais