Talent.com
Cross Border Talents
Dutch Customer Advisor in Porto | 4000 Euros Welcome BonusCross Border Talents • Porto, Portugal
Dutch Customer Advisor in Porto | 4000 Euros Welcome Bonus

Dutch Customer Advisor in Porto | 4000 Euros Welcome Bonus

Cross Border Talents • Porto, Portugal
Há 12 horas
Tipo de trabalho
  • Quick Apply
Descrição do cargo

Grow Your Career in Customer Support – Medical Devices Project!

Are you passionate about customer service and interested in working within the healthcare industry? Join an international and supportive team where you’ll assist customers with medical device products and related services. If you’re empathetic, attentive to detail, and enjoy helping people find the right solutions, this is a great opportunity to develop your customer service skills while contributing to a meaningful industry.

Role Overview:

As a Customer Specialist on a Medical Devices Project, you’ll be responsible for supporting customers with a range of product and service-related requests. You’ll assist with product information, orders, accounts, deliveries, and general inquiries through phone, email, chat, and other digital channels. Your goal will be to provide clear, accurate, and timely assistance while ensuring a professional and positive customer experience for a leading healthcare brand.

Key Responsibilities:

  • Provide professional, friendly, and empathetic customer assistance through phone, email, chat, and other digital communication channels.
  • Support customers with questions related to medical devices, products, orders, deliveries, accounts, and services.
  • Provide clear and accurate information while following company policies, procedures, and established guidelines.
  • Understand customer needs and provide appropriate solutions in a timely and efficient manner.
  • Handle customer concerns and complaints professionally, escalating technical or complex cases to the relevant teams when required.
  • Accurately document customer interactions, requests, actions, and resolutions in internal systems.
  • Work closely with internal departments to investigate and resolve customer issues effectively.
  • Maintain high standards of service quality, accuracy, productivity, and customer satisfaction.
  • Follow all applicable procedures and requirements when handling medical device-related inquiries.
  • Keep up to date with product knowledge, internal processes, regulatory requirements, and industry standards through continuous training and development.

Requirements:

  • Language Skills: Fluent in Dutch (C1/C2 level) and English (C1 level)
  • Eligibility: EU citizenship or valid Portuguese residency card
  • Experience: Minimum 1 year of experience in Customer Support
  • Skills: Strong analytical, creative, and communication abilities
  • Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the CS field

Why join us:

  • Competitive Salary: Your expertise and dedication are rewarded
  • Language Bonus: Additional rewards for your language proficiency
  • Meal Allowance: Daily support during your work hours
  • Health & Life Insurance: Comprehensive benefits for your well-being
  • Collaborative Team: Be part of a communicative and supportive work environment
  • Relocation Assistance: Smooth transition support for your move
  • Hybrid Work: Balance the best of in-office collaboration and remote flexibility

Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career!

Criar um alerta de emprego para esta pesquisa

Dutch Customer Advisor in Porto | 4000 Euros Welcome Bonus • Porto, Portugal

Empregos similares

Dutch Tech Support Advisor – Onsite In Porto

Workster JobsPorto, Portuguese Republic, PT

Workster Jobs is seeking Dutch-speaking Customer Service Advisors to work onsite in Porto.This full-time role involves responding to customer inquiries related to innovative tech gadgets and social... Mostre mais

 • Divulgado

Comercial (Inside Sales) - €1.000 - €1.200 Por Mês

SynchroSão Mamede De Infesta, Portuguese Republic, PT

Prospecção e acompanhamento de novos clientes, com foco em TI e Telco.Oportunidade de carreira e comissões para comercial em Porto. Mostre mais

 • Divulgado

Italian Customer Support - Work From Anywhere in Portugal

CbtalentsAveiro, Portugal
Quick Apply

Italian-speaking Technical Customer Support Specialist.In this role, you will provide customer support in.Portugal or willing to relocate.Relocation support is provided for eligible candidates.Prov... Mostre mais

Clearance Broker with Dutch

FedExLeça do Balio, Porto, PT

LI-Hybrid<br><p>We have an exciting opportunity for you to join our Customs Clearance team as a Clearance Broker.Who we are:</strong><br />FedEx is the largest express trans... Mostre mais

Call Center Agent Inbound- Dutch (M/F/D)

egroupPorto, Portuguese Republic, PT

As a Call Center Agent, you will be the friendly and professional voice for our clients, handling incoming calls with care and attentiveness.After each call, you'll summarize the key details in a c... Mostre mais

 • Divulgado

Customer Support Specialist – Dutch Market | Remote Portugal

Hartmann RecruitmentPorto, Porto District, Portugal

You speak Dutch, you live in Portugal, and you're looking for a job you can actually do from home.We're hiring for a fully remote customer support role based anywhere in mainland Portugal.You'll be... Mostre mais

Clearance Broker With Dutch

FedEx GroupLeça Do Bailio, Portuguese Republic, PT

LI-Hybrid We have an exciting opportunity for you to join our Customs Clearance team as a Clearance Broker.FedEx is the largest express transportation company in the world, connecting more than 220... Mostre mais

 • Divulgado

Equipa Lojas, Porto

TIENDA MIXTASenhora Da Hora, Portuguese Republic, PT

A Scalpers nasceu e cresceu como uma marca voltada para a moda masculina.Depois de se lançar como menino em 2012, como mulher em 2018 e como menina em 2019, a marca tornou‐se um dos principais oper... Mostre mais

 • Divulgado

Service Sales Engineer - North Office

Daikin GroupÁrvore, Portuguese Republic, PT

A Daikin Portugal (DAPT) é uma das filiadas de Vendas da DENV, encontrando-se presente fisicamente nos escritórios de Paço D'Arcos (sede) e Vila do Conde.Visite o nosso website para saber mais sobr... Mostre mais

 • Divulgado

Dutch-Speaking Travel Customer Specialist (Remote - Portugal)

ConcentrixPorto, Portuguese Republic, PT

Concentrix is seeking a Customer Representative (Dutch-speaking) to manage online booking services in a remote capacity from Portugal.This role involves responding to customer inquiries via multipl... Mostre mais

 • Divulgado

Equipa Lojas, Porto

SCALPERSSenhora Da Hora, Portuguese Republic, PT

A Scalpers nasceu e cresceu como uma marca voltada para a moda masculina.Depois de se lançar como menino em 2012, como mulher em 2018 e como menina em 2019, a marca tornou-se um dos principais oper... Mostre mais

 • Divulgado • Novo!

Dutch Speakers- Customer Support- Porto

Rocket StarsPorto, Portuguese Republic, PT

Dutch-speaking Customer Support Representative.You will be responsible for delivering outstanding support and ensuring an excellent customer experience for Dutch-speaking customers.Assist customers... Mostre mais

 • Divulgado

Join Our Portugal Team: Customer Service Role For Dutch Speakers

United Talent AcquisitionPorto, Portuguese Republic, PT

Join our Portugal Team: Customer Service Role for Dutch Speakers Location:.Remote work is possible, but only for candidates residing in Portugal).Full-time, 12-month renewable (option for permanent... Mostre mais

 • Divulgado

Inside Sales Pro: Drive It & Telco Growth - €1.000 - €1.200 Por Mês

EgorSão Mamede De Infesta, Portuguese Republic, PT

Empresa de outsourcing procura Comercial (Inside Sales) para Grandes Contas no Porto.Requer experiência mínima de 2 anos, com boas habilidades de comunicação e negociação.Oferta de contrato, salári... Mostre mais

 • Divulgado

Customer Service Representative (Dutch) — Porto, Portugal

NordicrecruitersPorto, Portuguese Republic, PT

We are looking for a proactive and customer-oriented Customer Service Representative fluent in Dutch to join our support team in Porto.In this full-time, on-site position, you will be responsible f... Mostre mais

 • Divulgado • Novo!

Portuguese-Speaking Customer Expert - Remote from Greece

EU Best JobsMatosinhos, Porto District, Portugal

Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Mostre mais

Technical Integration Consultant - Porto

GenerixLeça Do Bailio, Portuguese Republic, PT

Technical Integration Consultant - Porto 2 days ago Be among the first 25 applicants.Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seam... Mostre mais

 • Divulgado

French-Speaking Travel Customer Advisor – On-Site Porto

MinacsPorto, Portuguese Republic, PT

Minacs is seeking a Customer Service Representative (French-speaking) in Porto, Portugal.In this on-site role, you will ensure high performance in customer service, handling inquiries across variou... Mostre mais

 • Divulgado

Work From Home in Portugal | Dutch -German Customer Support

Hiring İnternationalPorto, Portugal
Quick Apply

Fully Remote Customer Support (German & Dutch Speakers) Portugal-based.Work from Anywhere in Portugal!.Customer Support Specialists for a fully remote role with a global company.Handle customer... Mostre mais

Bus Driver - in Netherlands - FREE Accommodation

EU Best JobsMatosinhos, Porto District, Portugal

Transporting passengers safely under all conditions.Providing excellent customer service during the ride.Driving regular and/or electric buses.Optionally handling digital ticket sales.Reporting iss... Mostre mais