Location: Lisbon, Portugal – On-Site Start Date: 17 September 2026 Languages: Polish + English Schedule: Monday–Sunday, 07:00–23:00, rotating shifts Days Off: 2 rotating days per week About the Opportunity Are you a fluent Polish speaker with strong communication skills and a passion for helping customers? Join an exciting e-commerce project in Lisbon and become part of an international team supporting users of a fast-growing online platform. As a Customer Support Representative, you will assist buyers, sellers, customers, and content creators, helping them resolve issues and ensuring a smooth and positive online experience. What You'll Do Handle inbound and outbound customer calls Support users with questions related to orders, logistics, and platform use Investigate and resolve customer issues efficiently Review and process cases according to quality and turnaround-time standards Identify and escalate complex or urgent cases when necessary Handle increased contact volumes during campaigns and promotional periods Deliver professional, empathetic, and solution-focused customer support What We're Looking For Polish at a fluent/native level Good command of English Excellent verbal and written communication skills Customer-focused and solution-oriented approach Ability to stay calm and professional under pressure Good understanding of e-commerce and online platforms Comfortable working in a fast-paced environment Flexibility to work rotating shifts, including weekends Compensation & Benefits €920 gross/month × 14 payments €1,000 Welcome Bonus – paid within the first year of employment €7.63 food allowance per working day €45 attendance bonus × 11 months €20 transport allowance per month Health insurance from Day 1, subject to NIF & NISS registration Multicultural and international working environment Opportunities for professional growth and development Working Schedule Monday to Sunday Rotating shifts between 07:00 and 23:00 2 rotating days off per week At a later stage, the project may transition to 24/7 operations, subject to confirmation by the client Monthly schedules will be provided in advance to support personal planning Final shift allocation will depend on operational requirements Contract Details 6-month renewable contract 8-hour working day 5 working days per week 2 days off per week on a rotating basis Weekend and public holiday work may be required Why Join? This is an opportunity to move beyond traditional customer service and gain valuable experience in a dynamic international e-commerce environment. You'll develop your customer service, communication, and problem-solving skills while working in Lisbon, one of Europe's most vibrant and international cities. Start your new career on 17 September 2026! Apply now and take the next step in your international career.
Polish-Speaking E-commerce Support • Lisbon, Portugal
About The Company We are a globally recognized outsourcing and business services organization, trusted by leading international brands to deliver outstanding customer experience solutions across mu... Mostre mais
David Kennedy Recruitment in Lisbon is seeking a Polish-speaking Operations Customer Expert to support airline customers across phone, email, and chat channels.You will aim to resolve inquiries on ... Mostre mais
Seeking a Polish-speaking Customer Support Representative fluent in Polish and English to manage customer communications and ensure satisfaction in Porto, Portugal. Mostre mais
Customer Support Specialist role in Lisbon for an international recruitment company.Requires fluency in Polish, Czech, Greek, or Hungarian and strong communication skills to assist customers and ma... Mostre mais
Kats Recruitment is seeking a Polish-speaking Customer Support Specialist to join our remote team serving clients from the Lisbon region.This full-time role lets you work from home while staying co... Mostre mais
A customer support firm in Lisbon is seeking a motivated Customer Support Specialist fluent in Polish.You will assist customers via various channels, ensuring efficient and positive experiences.Ide... Mostre mais
Seeking a customer support specialist fluent in Polish, Czech, Greek, or Hungarian to assist e-commerce clients via phone and email in Lisbon. Mostre mais
Seeking a Sales Representative in Lisbon, Portugal to drive sales for online advertising solutions in Polish and English markets.Responsibilities include client acquisition, consultative sales, and... Mostre mais
A leading e-commerce firm in Lisbon is seeking a Customer Service Specialist fluent in Polish and English.This role involves supporting customers via phone, email, and chat, handling inquiries rega... Mostre mais
Polish Customer Support in Lisbon (With Relocation Package) Advance Your Career in Customer Support!.Are you passionate about problem-solving and making a difference in people's everyday experience... Mostre mais
Polish Speakers Wanted: Join the Digital Marketing Support Team in Lisbon!.Job Openings Polish Speakers Wanted: Join the Digital Marketing Support Team in Lisbon! About the job Polish Speakers Want... Mostre mais
Polish‐Speaking Customer Support Specialist – Remote (Lisbon Region).We are seeking enthusiastic, customer‐oriented individuals to join our digital support team! This position is a.It offers the pe... Mostre mais
Provide technical support to Enterprise customers for the Polish market, resolving issues via phone and web.Collaborate with teams and ensure customer satisfaction. Mostre mais
Support Specialist for Tech Company - Polish speaker - Relocation package to Portugal.TP, a leading tech company, and enjoy a comprehensive relocation package to Portugal.This role involves support... Mostre mais
Concentrix is seeking a Customer Representative (Polish-speaking) to join their team in Lisbon, Portugal.In this role, you will manage client inquiries and requests regarding insurance policies whi... Mostre mais
Concentrix is seeking a Polish-speaking Customer Representative in Lisbon, Portugal.You will manage supplier invoices, answer queries via calls and emails, and ensure effective communication with c... Mostre mais
Provides technical support for Enterprise customers in the Microsoft Polish Market, resolving issues with Office 365, Exchange Online, and related tools through collaboration and documentation. Mostre mais
Are you ready to bring your Polish language skills to a thriving international environment? We are looking for a.Polish-Speaking Customer Support Specialist.Lisbon ! Why Lisbon? Lisbon is one of Eu... Mostre mais
Customer Support Specialist fluent in Polish and English needed for an e-commerce firm in Lisbon.Responsibilities include assisting customers and ensuring high-quality service. Mostre mais
Cross Border Talents is seeking a Content Reviewer in Lisbon to safeguard a safe and trusted e-commerce marketplace.You will assess product listings, descriptions, images, reviews, and seller conte... Mostre mais
