French Technical Support Advisor | Remote Portugal
Recruityard • Lisboa, 11, pt
Há 25 dias
Tipo de trabalho
- Quick Apply
Descrição do cargo
Job Description
Esta é uma posição remota.
Are you fluent in French and looking for a 100% remote opportunity in Portugal?
Join an international team where you'll provide technical support to Italian-speaking customers while identifying sales opportunities and promoting the most suitable products and services. Previous sales experience is mandatory for this role.
What You'll Do
- Provide technical support to French-speaking customers via phone, email and chat.
- Troubleshoot technical issues and guide customers through solutions.
- Identify customer needs and recommend relevant products or services.
- Promote upgrades and additional solutions whenever appropriate.
- Handle account, billing and service-related enquiries.
- Escalate complex technical issues when necessary.
- Deliver an outstanding customer experience while achieving sales targets.
What We're Looking For
- Fluent French and English (minimum C2).
- Previous sales experience is mandatory.
- Experience in Technical Support or a Contact Centre is an advantage.
- Strong communication, sales and problem-solving skills.
- Comfortable using digital tools and technology.
- Customer-oriented, target-driven and able to work in a fast-paced environment.
What We Offer
- 100% Remote position within mainland Portugal.
- Permanent contract after 6 months.
- Rotating schedule, Monday to Sunday, between 7:00 AM and 9:00 PM (8-hour shifts).
- Paid training and full onboarding.
- Private health insurance.
- Career development and internal growth opportunities.
- International and multicultural work environment.
Salary & Benefits
- Base Salary: €920
- Language Allowance: €250
- Performance Bonus: up to €360
- Assiduity Allowance: €110
- Flex Work Allowance: €60
- Meal Allowance: €10.20 per working day
Why Join Us?
- Work from home anywhere in mainland Portugal.
- Join a stable, international project with long-term career opportunities.
- Receive continuous training, coaching and professional development.
- Be part of a dynamic team where technical support and sales go hand in hand.
Ready for your next challenge? We'd love to hear from you. Apply today!
Requirements
Retention