Talent.com
Cross Border Talents
French Back Office Specialist in GuimaraesCross Border Talents • Guimaraes, Braga, Portugal
French Back Office Specialist in Guimaraes

French Back Office Specialist in Guimaraes

Cross Border Talents • Guimaraes, Braga, Portugal
Há 4 dias
Descrição do cargo
Start Your Career in Back Office Operations!

Are you organized detail-oriented and comfortable working behind the scenes to keep business processes running smoothly Join an international and supportive team where accuracy efficiency and problem-solving are essential. If you enjoy working with information managing administrative tasks and ensuring processes are completed correctly and on time this is a great opportunity to develop your back-office and operational skills.

Role Overview:

As a Back Office Specialist youll support daily business operations by processing requests managing information updating records and coordinating with internal teams. Your role will focus on ensuring that administrative and operational processes are handled accurately efficiently and in accordance with company procedures and quality standards.

Key Responsibilities:

  • Process and manage administrative requests documents forms and other operational tasks accurately and efficiently.
  • Review verify and update customer account order or business information in internal systems.
  • Ensure data and documentation are accurate complete and properly maintained.
  • Handle requests related to account updates orders cancellations returns payments and other operational processes.
  • Monitor ongoing cases and follow up on pending requests when necessary.
  • Identify missing incorrect or inconsistent information and take the appropriate steps to resolve it.
  • Maintain accurate records and ensure all relevant actions and updates are properly documented.
  • Work closely with internal departments to coordinate requests and ensure processes are completed within the required timeframe.
  • Escalate complex exceptional or sensitive cases to the appropriate team when necessary.
  • Follow established procedures company policies quality standards and data-handling guidelines.
  • Meet KPIs related to productivity accuracy processing times quality and overall operational efficiency.
  • Maintain up-to-date knowledge of company processes systems products services and procedures through ongoing training and development.

Requirements:

  • Language Skills: Fluent in French (C1/C2 level)
  • Eligibility: EU citizenship or valid Portuguese residency card
  • Skills: Strong analytical creative and communication abilities
  • Mindset: Professional detail-oriented proactive and eager to learn and grow in the CS field

Why Join Us:

  • Attractive Salary: Competitive compensation that values your skills
  • Performance Bonus: Recognizing your achievements
  • Meal Allowance: Covering your daily meals
  • Transportation Support: Assisting with commuting costs
  • Health & Life Insurance: Comprehensive protection for your well-being
  • Relocation Package: Assistance to make your move smooth and stress-free
  • Onsite Work: Engage and grow in a collaborative office environment

Ready to take the next step Apply today and be part of a team that values innovation and excellence!


Employment Type : Full Time
Experience: years
Vacancy: 1

Criar um alerta de emprego para esta pesquisa

French Back Office Specialist in Guimaraes • Guimaraes, Braga, Portugal

Empregos similares

Bilingual It Helpdesk – French/English (Remote)

FujitsuBraga, Portuguese Republic, PT

Fujitsu is recruiting for a 1st line support role based in Braga with flexible locations across the country.The role provides initial incident management and requires fluency in French and English.... Mostre mais

 • Divulgado

French-speaking Customer Service Representative (Level I) – Banking & Insurance

CB TalentsGuimaraes, Portugal
Quick Apply

Are you a fluent French speaker with a knack for helping people and an eye for spotting opportunities? An established team in the breathtaking, historic city of Guimarães, Portugal, is expanding!.T... Mostre mais

Especialista Comercial Hunter - Novos Negócios (Moda/Têxtil)

Grupo Nortempo PortugalRiba De Ave, Portuguese Republic, PT

O Grupo Nortempo Portugal está a recrutar um Comercial Especialista em Vila Nova de Famalicão para um cliente no setor da Biotecnologia/Têxtil.O candidato deve ter uma mentalidade 'Hunter' e ser ca... Mostre mais

 • Divulgado

French-Speaking Customer Support Specialist – Braga

Rocket StarsBraga, Portuguese Republic, PT

Rocket Stars in Braga, Portugal, is seeking Customer Support Specialists to assist our French-speaking customers via email, chat or phone, delivering high-quality service and ensuring customer sati... Mostre mais

 • Divulgado

French-Speaking Remote Customer Specialist (Invoices)

ConcentrixBraga, Portuguese Republic, PT

Concentrix in Portugal (Remote) is seeking a Customer Representative (French-speaking) to manage supplier invoices, respond to inquiries, and contribute to an enhanced customer journey.The role req... Mostre mais

 • Divulgado

Oferta: Customer Care Agent (M/F) - French Full-Time Braga

GET JOB LTDBraga, Portuguese Republic, PT

Oferta: Customer Care Agent (m/f) - French Full-Time Braga: Get The Job Descrição Do Emprego.Customer Care Agent (m/f) - French Full-Time Braga Ref: 6101688 15-12-2024 Braga Call Center / Help Desk... Mostre mais

 • Divulgado

Remote Crypto Chat Support Specialist - French

SupportYourAppBraga, Portuguese Republic, PT

A global support services provider is seeking a Chat Support Consultant to deliver exemplary customer support in crypto trading, primarily through live chat and email.The ideal candidate should be ... Mostre mais

 • Divulgado

Customer Insights Specialist - Desafiar O Negócio Através De Insights Sobre O Comportamento De...

Salsa JeansRiba De Ave, Portuguese Republic, PT

Serás uma peça central no desenvolvimento de conhecimento profundo sobre os nossos clientes, ajudando a transformar dados em insights que impulsionam decisões estratégicas.Vais explorar padrões, co... Mostre mais

 • Divulgado

French-Speaking Banking & Insurance Advisor (On-Site)

Savior Artigos Texteis LdaGuimarães, Portuguese Republic, PT

Savior Artigos Texteis Lda in Guimarães, Portugal seeks a fluent French speaker for an on-site inbound banking and insurance support role.You will guide customers, answer inquiries, and gently reco... Mostre mais

 • Divulgado

Freelance Recruiter (French)

David Kennedy RecruitmentBraga, Braga, Portugal

Hey there! David Kennedy Recruitment is on the lookout for an amazing French speaking Freelance Recruiter to join our team.If you're a true hunter and love connecting talented individuals with our ... Mostre mais

(Native French) Chat Support Consultant, Crypto (Remote)

SupportYourAppBraga, Portuguese Republic, PT

French) Chat Support Consultant, crypto (Remote) Who are we?.SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders in 30+ countries since 2010 ... Mostre mais

 • Divulgado

French Customer Service Representative

Hiring İnternationalBraga, Portugal
Quick Apply

French-speaking Customer Service Representative.Lisbon, Porto or Braga Portugal.On-site or Hybrid (depending on project needs).Are you passionate about helping others and delivering exceptional ser... Mostre mais

French Speakers- Customer Support- Braga

Rocket StarsBraga, Portuguese Republic, PT

In this role, you will support customers of a global company, ensuring a high level of service and customer satisfaction.Assist customers with inquiries related to products, services, and account i... Mostre mais

 • Divulgado

(French) Recruitment Specialist

Eugenia TalentBraga, Portuguese Republic, PT

About the job (French) Recruitment Specialist.Type of position: Full-time position Key languages: Native level of French Advanced l evel of English Sector: About our Client: Are you interested in t... Mostre mais

 • Divulgado

French-Speaking Customer Care Agent – Braga (Full-Time)

GET JOB LTDBraga, Portuguese Republic, PT

A Fujitsu, líder em tecnologia, procura um Customer Care Agent (m/f) com domínio de francês para atuar em Braga em regime full-time.O candidato trabalhará no atendimento ao cliente, respondendo a c... Mostre mais

 • Divulgado

French-Speaking Customer Service Representative (Level I) – Banking & Insurance

Savior Artigos Texteis LdaGuimarães, Portuguese Republic, PT

Job Summary Are you a fluent French speaker with a knack for helping people and an eye for spotting opportunities? An established team in the breathtaking, historic city of Guimarães, Portugal, is ... Mostre mais

 • Divulgado

(Français) Customer Advisor For Financial Services

Eugenia TalentBraga, Portuguese Republic, PT

Type of position Full-time position.Key languages Native level of French.Sector About our Client Are you a passionate for Customer Service and banking environment? Would you like to work for a comp... Mostre mais

 • Divulgado

Customer Service Representative (French) — Braga, Portugal

NordicrecruitersBraga, Portuguese Republic, PT

We are seeking a dedicated and customer-oriented Customer Service Representative fluent in French to join our growing support team in Braga.In this full-time position, you will be a key point of co... Mostre mais

 • Divulgado

Customer Representative (French-speaking) - Financial Management Platform

Concentrix PortugalBraga, Braga, PT

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses... Mostre mais

Customer Representative (French-Speaking) - Financial Management Platform

ConcentrixBraga, Portuguese Republic, PT

Seeking a French-speaking Customer Representative in Braga, Portugal to provide technical support and guidance on a financial management platform, ensuring customer satisfaction and operational exc... Mostre mais