Talent.com
WW Talents
Italian-Speaking Customer Support Agent I Onsite PortoWW Talents • Faro, Algarve, Portugal
Italian-Speaking Customer Support Agent I Onsite Porto

Italian-Speaking Customer Support Agent I Onsite Porto

WW Talents • Faro, Algarve, Portugal
Há 7 dias
Descrição do cargo

Whether you are already living in Portugal or considering relocating from abroad this role offers the opportunity to join an international team develop your professional skills and experience life in Portugal.

LOCATION: Porto Portugal (Onsite)-Applicants must already have the legal right to work in Portugal. Visa sponsorship is not available for this position.

WORKING SCHEDULE: Monday to Sunday; 24/7 rotational shifts; 5 days/week 8 hours/day

COMPENSATION:

  • 1000 gross/month paid over 14 salaries
  • 7.63 food allowance per working day
  • Welcome Bonus - This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment
  • Accommodation support (details are below)

The Role

As a Customer Support Representative you will provide professional efficient and empathetic support to customers across different markets. You will handle customer inquiries resolve issues provide accurate information and ensure a high-quality customer experience.

Your Responsibilities

  • Provide professional customer support through verbal and written communication
  • Handle customer inquiries requests and complaints
  • Identify customer needs and provide appropriate solutions
  • Support more than one market when required
  • Manage and retain large amounts of product and process information
  • Troubleshoot customer issues and follow established procedures
  • Handle disputes and sensitive situations professionally
  • Prioritize tasks effectively and work with strong attention to detail
  • Demonstrate active listening and empathy in every customer interaction
  • Maintain a high level of service quality in a fast-paced environment

Requirements

  • Fluent verbal and written communication in Italian
  • C1 level of English
  • Strong customer service and communication skills
  • Excellent problem-solving and prioritization abilities
  • Ability to learn retain and manage large amounts of information
  • Strong attention to detail and organizational skills
  • Ability to remain calm and professional under pressure
  • Strong empathy and active listening skills
  • Comfortable working in a 24/7 rotational environment
  • Ability to support multiple markets simultaneously

Relocation Support

Candidates relocating from outside Portugal can benefit from:

  • Accommodation support available in a shared residence with a convenient contribution deducted from salary.
  • Accommodation details will be discussed during the interview process
  • No flight ticket included

Why Portugal

Take the opportunity to combine your international career with life in Portugal. Join a diverse working environment gain valuable international experience and develop your customer service career while living in one of Europes most attractive destinations.

Ready for your next career move Apply now and take the next step toward your international career in Portugal!


Employment Type : Full Time
Experience: years
Vacancy: 1

Criar um alerta de emprego para esta pesquisa

Italian-Speaking Customer Support Agent I Onsite Porto • Faro, Algarve, Portugal

Empregos similares

German Customer Support Specialist — Remote Portugal (€3k)

Cross Border TalentsFaro, Portuguese Republic, PT

A customer support organization in Portugal is seeking a German Customer Support Specialist to engage with clients through phone, email, and chat.The ideal candidate will be fluent in German at a C... Mostre mais

 • Divulgado

Senior Customer Support Engineer (M/F/D) - Lisbon

ClearOps GmbHFaro, Portuguese Republic, PT

ClearOps is a fast-growing supply chain tech startup with a mission to ensure that machines never break down again.By transforming service supply chains into a proactive, data‐driven network, we ma... Mostre mais

 • Divulgado

German Customer Support In Portugal

Cross Border TalentsFaro, Portuguese Republic, PT

About the job German Customer Support in Portugal.Launch Your Career in Customer Support!.Step into a collaborative and supportive environment where empathy, professionalism, and teamwork define ev... Mostre mais

 • Divulgado

Remote Dutch Customer Support Specialist

Cross Border TalentsFaro, Portuguese Republic, PT

A customer service company in Portugal is seeking a Customer Support Specialist fluent in Dutch to provide effective support via email, chat, and social platforms.Responsibilities include troublesh... Mostre mais

 • Divulgado

Norweigan-Speaking Customer Service Advisor | Lisbon, Portugal

Cross Border TalentsFaro, Portuguese Republic, PT

About the Company A globally recognized customer experience and digital solutions company is expanding its multilingual operations and looking for Norwegian-speaking Customer Service Advisors to jo... Mostre mais

 • Divulgado

Ukrainian-Speaking Customer Solutions — Portugal

NomadifyFaro, Portuguese Republic, PT

Nomadify is seeking a Ukrainian Speaking Customer Solutions Specialist to join our diverse team in Portugal.This role involves handling client queries across multiple channels, providing top-notch ... Mostre mais

 • Divulgado

German Customer Support In Portugal - Welcome Bonus Is 3000 Euros

Cross Border TalentsFaro, Portuguese Republic, PT

German Customer Support in Portugal - Welcome Bonus is 3000 Euros.Job Openings German Customer Support in Portugal - Welcome Bonus is 3000 Euros About the job German Customer Support in Portugal - ... Mostre mais

 • Divulgado

Nederlands Sprekend Klantenservice Agent | Onsite In Portugal

Hiring International AcademyFaro, Portuguese Republic, PT

Start jouw zonovergoten carrière in Lissabon! – Nederlandstalige Customer Support Specialist.Ben jij klaar om de regen in te ruilen voor 300 dagen zon per jaar? Wij zoeken enthousiaste Nederlands s... Mostre mais

 • Divulgado

Lisbon-Based Norwegian Customer Support Specialist

FH Collective AcademyFaro, Portuguese Republic, PT

FH Collective Academy is seeking a Customer Support Representative for a client project based in Lisbon, Portugal.You will assist Norwegian-speaking customers with empathy and accuracy, addressing ... Mostre mais

 • Divulgado

We'Re Looking For Italian-Speaking Talent- Lisbon, Portugal | 2000 Welcome Bonus

Cross Border TalentsFaro, Portuguese Republic, PT

We're Looking for Italian-Speaking Talent- Lisbon, Portugal | 2000 Welcome Bonus Shape the Future of Social Media and Your Career.Are you fluent in Italian and ready to take on a role that matters?... Mostre mais

 • Divulgado

German Customer Support Specialist — Remote & Growth

Cross Border TalentsFaro, Portuguese Republic, PT

A leading customer support provider in Faro, Portugal is seeking a fluent German-speaking Customer Support representative.You will assist clients via phone, email, and chat, ensuring a smooth and p... Mostre mais

 • Divulgado

Italian Cs Specialist – Lisbon On-Site, Global Projects

FH Collective - AcademyFaro, Portuguese Republic, PT

FH Collective - Academy cerca Specialisti CS di lingua italiana per classi in partenza a Lisbona.Le posizioni sono completamente on-site in Portogallo, con inizio scaglionato tra luglio e agosto 20... Mostre mais

 • Divulgado

Italian Content Moderator In Lisbon — 2000 Welcome Bonus

Cross Border TalentsFaro, Portuguese Republic, PT

A global tech leader is seeking an Italian-speaking Content Moderator for their Lisbon office.The role involves reviewing content on social media platforms to ensure compliance with community guide... Mostre mais

 • Divulgado

Dutch-Speaking Customer Support Representative (m/f/d) – Remote in Portugal

Hartmann RecruitmentFaro, Faro District, Portugal

Join one of Europe’s leading online retailers – work 100% remotely from Portugal.We’re looking for Dutch-speaking team members to join a major European e-commerce platform.Whether you’re already in... Mostre mais

Remote German-Speaking Customer Advisor | Cruise Booking

CbtalentsFaro, Portuguese Republic, PT

A customer service company is hiring German-speaking Customer Service Agents for a remote position in Portugal.Agents will assist customers via phone, email, and chat, ensuring satisfaction through... Mostre mais

 • Divulgado

Italian Cs Market Roles – Relocate To Lisbon (Flight + Housing Package)

FH Collective - AcademyFaro, Portuguese Republic, PT

Trasforma le tue competenze linguistiche in una carriera globale.Grandi progetti internazionali a Lisbona sono alla ricerca di Specialisti CS di lingua italiana per le prossime classi in partenza a... Mostre mais

 • Divulgado

Finnish-Speaking E-Commerce Support Specialist (Remote From Portugal)

Cross Border TalentsFaro, Portuguese Republic, PT

Finnish-Speaking E-commerce Support Specialist (Remote from Portugal) Location: Remote in Continental Portugal Contract: Full-time (12-month with renewal).Start dates: July 14, July 21, July 28.Joi... Mostre mais

 • Divulgado

Danish-Speaking E-Commerce Support Specialist (Remote From Portugal)

Cross Border TalentsFaro, Portuguese Republic, PT

Danish-Speaking E-commerce Support Specialist (Remote from Portugal).Cross Border Talents is looking for.Portugal! If you're still abroad, relocation assistance is provided, including housing!.Remo... Mostre mais

 • Divulgado

German-Speaking Customer Service | Remote

CbtalentsFaro, Portuguese Republic, PT

German-Speaking Customer Service | Remote.About the job German-Speaking Customer Service | Remote.German-Speaking Customer Service | Remote in Portugal.Are you passionate about travel and ready to ... Mostre mais

 • Divulgado

Dutch Customer Support In Portugal

Cross Border TalentsFaro, Portuguese Republic, PT

About the job Dutch Customer Support in Portugal Grow Your Career in Customer Support Excellence!.Are you passionate about helping others and creating outstanding customer experiences? We're lookin... Mostre mais