About the project :
We are looking for a dedicated Support Specialist to assist customers throughout their entire online order journey, including delivery management, shipping investigations, returns, payment transactions, refunds, and both inbound / outbound communication.
Your Responsibilities :
Requirements :
What you will gain :
Note : EU citizenship or full working rights are required
We're hiring on behalf of a leading global outsourcing company working within customer / technical support and content moderation roles in Portugal. You'll sign directly with the Portuguese employer. As Real Recruitment Solutions, we guide you through the interview process—providing details on the role, salary, and conditions—offering advice and support at every step to help you secure a job you'll be happy with.
By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016 / 679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
REMOTE | German-Speaking Support Specialist • Aveiro, Portugal
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