Danish-Speaking Danish Speaker Customer – Portugal

Danish-speaking Danish Speaker Customer Care Specialist – Digital Payments Solutions — Portugal (remote). 1,369.66 € With Apartment. Relocation support included.

At a glance

• Location: Portugal (remote)
• Languages: Danish
• Salary: 1,369.66 € With Apartment
• Start: 31/8
• Relocation: supported — details below

About the role

CloserHire is partnering with a leading global customer experience provider to recruit Danish-speaking Customer Support Specialists for a role based in Lisbon. In this position, you will support a digital payments and point-of-sale solution used by small and medium-sized businesses. You will assist customers with onboarding, transactions, and technical support, helping them manage their sales and grow their business effectively.

What you'll do

• Provide support via phone, email, and chat, ensuring a professional and helpful customer experience
• Assist with account setup and onboarding for new users
• Support customers with orders, deliveries, and logistics-related inquiries
• Troubleshoot technical issues related to the application, devices, and accessories
• Handle financial-related questions, including transactions, deposits, and activity reports
• Provide clear and accurate product information to customers
• Escalate complex issues to the appropriate teams when necessary
• Maintain accurate records of customer interactions and follow internal procedures

What we're looking for

• Fluent
• Danish (C1/C2) with good English skills
• Previous experience in customer support or service roles is an advantage
• Strong communication and problem-solving skills
• Comfortable working with digital tools and multiple systems
• Ability to explain technical and financial topics clearly
• Customer-focused mindset with attention to detail
• Team player with adaptability in a dynamic setting

Salary

1,369.66 € With Apartment

Benefits

• Join a collaborative and inclusive international team in Lisbon
• Full training provided, plus opportunities for continuous development
• Work in a modern, multicultural office environment
• Enjoy a performance-based bonus structure
• Access to private health insurance, meal allowance, and other benefits
• Relocation support may be available for candidates from abroad
• Long-term career growth with clear development pathways

Relocation support

• permanent accomodation provided - check project files in drive
• Notes: candidates need to first pass duplicate check and then pass the following 2 tests: (english) and (basic pc test)

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and a large international community in Lisbon and Porto that makes arriving alone much less daunting. EU citizens need no visa — you can start immediately.

How the process works

• Apply with your CV — we read every application
• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.