Work from home in Portugal using your Danish every day. 1,369.66 € With Apartment.
What the job actually involves
Day to day you will be provide support via phone, email, and chat, ensuring a professional and helpful customer experience, assist with account setup and onboarding for new users, support customers with orders, deliveries, and logistics-related inquiries, troubleshoot technical issues related to the application, devices, and accessories, handle financial-related questions, including transactions, deposits, and activity reports, provide clear and accurate product information to customers, and escalate complex issues to the appropriate teams when necessary.
You will also handle maintain accurate records of customer interactions and follow internal procedures.
What you'll earn
1,369.66 € With Apartment
What's included
The package covers join a collaborative and inclusive international team in Lisbon, full training provided, plus opportunities for continuous development, work in a modern, multicultural office environment, enjoy a performance-based bonus structure, access to private health insurance, meal allowance, and other benefits, relocation support may be available for candidates from abroad, and long-term career growth with clear development pathways.
Who this suits
- Team player with adaptability in a dynamic setting
- Customer-focused mindset with attention to detail
- Ability to explain technical and financial topics clearly
- Comfortable working with digital tools and multiple systems
- Strong communication and problem-solving skills
- Previous experience in customer support or service roles is an advantage
- Danish (C1/C2) with good English skills
Getting you there
To help you make the move: permanent accomodation provided - check project files in drive, and notes: candidates need to first pass duplicate check and then pass the following 2 tests: (english) and (basic pc test).
Living in Portugal
Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport.
Next steps
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation with us to check the role genuinely fits
- The company's own interview stage
- Offer and contract — we stay involved through paperwork and arrival
Expect roughly five weeks between applying and your first day in country.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.