French-Speaking Insurance Company Customer – Lisbon, Portugal

Move to Lisbon and get paid properly for your French. 1000€ x 14.

What the job actually involves

Day to day you will be closerHire is partnering with a global leader in customer experience and technology solutions to recruit a French-speaking Customer Service, representative for an insurance-related project in Lisbon, Portugal. In this role, you’ll support clients in managing their insurance policies, handling inquiries, claims, and policy changes while ensuring a smooth and professional customer experience. This is a fantastic opportunity to be part of a multicultural team and work in a fast-paced, supportive environment with clear opportunities for career advancement. Key Responsibilities, handle incoming calls and chats from customers with inquiries about their insurance policies, process service requests in the client’s policy administration system, compose and send responses to emails and letters, including contract documents and policy information, conduct indexation and electronic archiving using internal document management tools, and manage requests for policy changes, including updating payment methods.

You will also handle support customers with claims submissions and policy cancellations, maintain a high level of service quality and meet client-specific performance targets Requirements, and native-level fluency in French (C2) and proficient in English (B2).

What you'll earn

1000€ x 14

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is therefore well above monthly × 12, which is worth doing the maths on before you compare it to an offer at home.

What's included

The package covers full-time position with indefinite contract, on-site role in a central Lisbon location, full paid training to prepare you for the role, performance-based incentives and bonus opportunities, referral bonus program for recommending new colleagues, and access to career development programs, language courses, and learning platforms A dynamic, multicultural work environment with growth potential.

Getting you there

To help you make the move: accomodation for candidates outside of Portugal - Room in company apartment in Lisbon for 12 months for a fixed cost of 280EUR, deducted from salary. Inside, portugal - only available if candidates are coming directly from a competitor Health, insurance since day 1 for small amount, free after 6 months, and notes: Monday to Friday (including bank holidays): 07:30 AM to 08:00 PM (Rotational shifts) Days Off: Weekends.

Living in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport.

Next steps

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation with us to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

Expect roughly five weeks between applying and your first day in country.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.