Location: Lisbon, Portugal (Onsite) Languages Required: Italian (Native) + English (B2) Contract: Full-Time | Temporary (Renewable) | 1-Month Trial Period Your Role Step into the front lines of customer satisfaction! As an Inbound Sales Specialist, you'll represent a fast-growing European hospitality brand, providing top-notch service to incoming guests and customers. Your mission? Convert interest into bookings, build loyalty, and deliver a seamless customer experience—all while working in a vibrant international environment. What You'll Be Doing Handle incoming calls, emails, and chat inquiries from Italian-speaking customers Assist with reservations, availability, promotions, and room details Offer tailored recommendations to boost bookings and guest satisfaction Support the sales team by upselling additional services when relevant Keep guest records updated in CRM tools and follow procedures precisely Collaborate with a multicultural team to meet and exceed KPIs Compensation & Perks Base Salary: €1,250.00 gross/month This package features: Holiday & Christmas bonuses Monthly food allowance Relocation Package – We've Got You Covered! Moving abroad? We make it EASY: Airport pickup upon arrival Full administrative support (residency registration, banking setup, etc.) Reimbursement of your initial flight Annual return flight to your home country (EU residents only) Beyond Work – A Full Experience Free Portuguese language classes Join cooking classes & sports clubs Weekly social events to connect and unwind Growth Potential Opportunity for contract renewal and long-term stability Internal mobility & career development encouraged Hiring Process Application Review Online Language Assessments Final Interview Ready to Start a New Chapter in Sunny Lisbon?
Italian Call Center Specialist • Lisbon, Portugal
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