Lead Business Systems Analyst (Healthcare & Real World Evidence)

Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more.

Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.

What we do at AMGEN matters in people’s lives.

LEAD BUSINESS SYSTEMS ANALYST (HEALTHCARE & REAL WORLD EVIDENCE)

LIVE

WHAT YOU WILL DO

Amgen is seeking a Lead Business Systems Analyst to join the Real World Evidence (RWE) Product Team.

As a Lead Business Systems Analyst, you will work closely with business stakeholders, Product Managers and technology teams to define requirements, improve processes and deliver solutions that support Real World Evidence initiatives.

You will act as the bridge between business and technology, translating business needs into clear and actionable requirements that drive product development and business value.

Roles & Responsibilities:

• Partner with business and technology stakeholders to understand and document requirements.
• Translate business needs into user stories, features, and actionable requirements.
• Support backlog management, prioritization, and planning activities.
• Collaborate with Product Managers and Engineering teams to deliver business value.
• Facilitate discussions between technical and non-technical stakeholders.
• Ensure requirements, acceptance criteria, and business objectives are clearly defined.
• Support system enhancements, integrations, and new product capabilities.
• Maintain documentation and ensure alignment across teams.
• Participate in product demonstrations and stakeholder presentations.
• Help drive continuous improvement of business processes and technology solutions.

WIN

WHAT WE EXPECT OF YOU

Basic Qualifications and Experience:

• Master’s degree and 8+ years of relevant experience OR
• Bachelor’s degree and 10+ years of relevant experience OR
• Diploma and 14+ years of relevant experience

Must-Have Skills:

• Excellent problem-solving skills and a passion for tackling complex challenges
• Experience with Agile software development methodologies (Scrum)
• Excellent communication skills and the ability tointerface withsenior leadership with confidence and clarity
• Experience writing user requirements and acceptance criteria in agile project management systems such as JIRA
• 8+ years of experience performing BA specific work

Good-to-Have Skills:

• Experience in managing product features for PI planning and developing product roadmaps and user journeys
• Experience supporting healthcare, pharmaceutical, biotechnology, life sciences, clinical, research, or other regulated environments.
• Technical thought leadership
• Able to communicate technical or complex subject matters in business terms
• Jira Align experience
• Knowledge ofCloudtechnologies and GCP validation
• Experience of DevOps, Continuous Integration, and Continuous Deliverymethodology
• Data warehouse / big data, data analysis experience

Soft Skills:

• Able to work under minimal supervision
• Skilled in providing oversight and mentoring team members.Demonstratedabilityineffectively delegatingwork
• Excellent analytical and gap/fit assessment skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills

Working Model:

This role works closely with stakeholders located in the United States.

Due to close collaboration with US-based teams and stakeholders, the expected working hours for this role are typically 11:00 AM to 8:00 PM Portugal time .

This is not a shift-work position. These hours reflect the need to support regular collaboration with colleagues located in US time zones.

THRIVE

WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn, develop, and move up and across our global organization.
• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
• Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.
• Flexible work arrangements.

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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