Italian Call Center Specialist
Location: Lisbon Portugal (Onsite)
Languages Required: Italian (Native) English (B2)
Contract: Full-Time Temporary (Renewable) 1-Month Trial Period
Your Role
Step into the front lines of customer satisfaction! As an Inbound Sales Specialist youll represent a fast-growing European hospitality brand providing top-notch service to incoming guests and customers. Your mission Convert interest into bookings build loyalty and deliver a seamless customer experienceall while working in a vibrant international environment.
What Youll Be Doing
- Handle incoming calls emails and chat inquiries from Italian-speaking customers
- Assist with reservations availability promotions and room details
- Offer tailored recommendations to boost bookings and guest satisfaction
- Support the sales team by upselling additional services when relevant
- Keep guest records updated in CRM tools and follow procedures precisely
- Collaborate with a multicultural team to meet and exceed KPIs
Compensation & Perks
Base Salary: 1250.00 gross/month
This package features:
Holiday & Christmas bonuses
Monthly food allowance
Relocation Package Weve Got You Covered!
Moving abroad We make it EASY:
Airport pickup upon arrival
Full administrative support (residency registration banking setup etc.)
Reimbursement of your initial flight
Annual return flight to your home country (EU residents only)
Beyond Work A Full Experience
Free Portuguese language classes
Join cooking classes & sports clubs
Weekly social events to connect and unwind
Growth Potential
- Opportunity for contract renewal and long-term stability
- Internal mobility & career development encouraged
Hiring Process
- Application Review
- Online Language Assessments
- Final Interview
Ready to Start a New Chapter in Sunny Lisbon
Employment Type : Full Time
Experience: years
Vacancy: 1