Work from home in Portugal using your Dutch every day. 1,109.32 € with room. What the job actually involves Day to day you will be provide customer support via phone and email, ensuring a professional and friendly experience, assist with inquiries related to orders, deliveries, payments, and returns, troubleshoot customer issues and provide clear, effective solutions, act as a point of contact for external sellers, supporting their questions and needs, provide information about digital products and platform services, escalate and route more complex issues to the appropriate internal teams, and maintain accurate records of customer interactions and follow internal processes. What you'll earn 1,109.32 € with room Note how the two figures work: the lower one already has your accommodation deducted, because the company provides the room. You are not comparing a lower salary — you are comparing a salary with rent already paid. What's included The package covers remote position within Portugal, full-time contract with a 40-hour work week, paid training (6 days, 8 hours per day) with structured onboarding, training compensation provided upon successful completion, base salary + meal allowance Holiday and Christmas allowances paid monthly, optional accommodation support (if applicable), health insurance from day one 22 days of paid annual leave + Portuguese public holidays, and opportunity to grow within an international and fast-paced environment. Who this suits Customer-focused mindset with attention to detail Ability to work independently in a remote environment Comfortable working with digital tools and customer management systems Strong communication and problem-solving skills Previous experience in customer support or service roles is an advantage Fluent in Dutch (spoken and written) with good English skills Getting you there To help you make the move: permanent accomodation provided - check project files in drive, notes: candidates need to first pass duplicate check and then pass the following test - for natives and also if they are not native dutch speakers, and possibility for part-time: 20h, 25h, ou 30h / week. Living in Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport. Next steps Send us your CV and we will come back to you either way A relaxed 30-minute conversation with us to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival Expect roughly five weeks between applying and your first day in country. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
Dutch-Speaking Support Specialist – E-commerce Platform –Portugal • Work From Home, Portugal
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