Danish-Speaking Customer Support Specialist – AutomotiveDigital – Portugal
Danish-speaking Customer Support Specialist – Automotive Digital — Portugal (remote). 1030€ x14. Relocation support included. At a glance Location: Portugal (remote) Languages: Danish Salary: 1030€ x14 Start: 1/10 Relocation: supported — details below About the role CloserHire is partnering with a leading global customer experience provider to recruit Danish-speaking Customer Support Specialists for an exciting Automotive Digital Services project. In this role, you will support a recognized brand in the automotive industry, known for its commitment to quality, innovation, and customer satisfaction. As a Customer Support Specialist, you will help strengthen the relationship between the company and its customers by providing professional assistance and ensuring an What you'll do Respond to customer inquiries via phone, chat, and email, delivering professional and high-quality support Assist customers with questions related to automotive and digital products, troubleshooting issues effectively Maintain accurate documentation of customer interactions, resolutions, and follow-ups in CRM systems Collaborate with colleagues and internal teams to continuously improve the customer experience Stay up to date with the latest offers, policies, and services to provide accurate and timely information Ensure customer satisfaction by delivering a warm, professional, and solution-oriented experience Meet quality and operational performance targets while contributing to service excellence What we're looking for Native or fluent Danish (C1-C2 level) with good English skills Strong communication and customer service skills Interest in automotive and digital products Ability to troubleshoot issues and provide effective solutions Comfortable working in a fast-paced environment and meeting performance goals Strong organizational skills and attention to detail Previous experience in customer service or support roles is preferred Experience using CRM systems is a plus Team player with a proactive and customer-focused mindset Salary 1030€ x14 Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is therefore well above monthly × 12, which is worth doing the maths on before you compare it to an offer at home. Benefits Full-time remote position — work from anywhere in Portugal Paid training and structured onboarding Opportunity to work on an exciting automotive digital services project Dynamic and multicultural work environment Career growth and long-term development opportunities Exposure to innovative digital solutions in the automotive sector Full support from CloserHire throughout the recruitment process Relocation support Locals only Notes: Candidates who live within 50 km of the office are required to collect their equipment in person. Equipment is only shipped to candidates who live more than 50 km away. Kindly ensure that candidates are informed of this requirement in advance, as it may be a deciding factor for them Why Portugal? Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and a large international community in Lisbon and Porto that makes arriving alone much less daunting. EU citizens need no visa — you can start immediately. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.