Technical Customer Support Representative | Lisbon,Portugal

Are you tech-savvy, curious about AI, and enjoy helping people solve problems? We're looking for an English-speaking Technical Customer Support Representative to join a customer support team in Lisbon, Portugal . This role is a great fit for candidates who have experience in tech support, IT-related customer service , or simply have a strong interest in technology and enthusiasm for AI and digital tools . Location: Lisbon, Portugal Schedule: Rotating shifts between 07:00 and 22:00 Working Days: 5 days per week, with 2 rotating days off Work Model: On-site Relocation: No relocation support provided What you'll do Assist customers with technical and product-related questions Troubleshoot basic technical issues and guide users through solutions Provide support through customer service channels Explain technical information in a clear and user-friendly way Identify and escalate more complex issues when necessary Deliver a positive and professional customer experience What we're looking for Good command of English Previous experience in Customer Support, Technical Support, IT Support , or a related field is a plus Tech-savvy and comfortable learning new digital tools Genuine interest in technology and AI Strong communication and problem-solving skills Comfortable working rotating shifts Able to work on-site in Lisbon Already based in Portugal or able to arrange relocation independently , as relocation support is not available Fresh graduates with a strong interest in technology are also welcome to apply. Interested? Send your English CV to shofia.aula@cbtalents.org and I'll be happy to share more details