Talent.com
Cross Border Talents
Customer Support Specialist French & EnglishCross Border Talents • Porto, Porto, Portugal
Customer Support Specialist French & English

Customer Support Specialist French & English

Cross Border Talents • Porto, Porto, Portugal
Há 8 dias
Descrição do cargo

About the Role

We are recruiting on behalf of a leading global customer experience provider for a French & English Customer Support Specialist based on-site in Porto this role you will deliver exceptional service to customers handling inquiries via digital platforms while identifying opportunities to enhance their experience and suggest additional value-added services.

Key Responsibilities

  • Deliver personalized customer service in French and English across multiple communication channels.
  • Assist clients with inquiries resolve issues and handle complaints with strong conflict-resolution skills.
  • Identify customer needs and business opportunities to suggest complementary services.
  • Maintain high quality professionalism and customer satisfaction standards.

Requirements

  • Language Proficiency: Fluent in both French and English.
  • Work Model & Location: Readiness to work On-site in Porto Portugal.
  • Schedule: Standard full-time hours Monday to Friday (between 08:00 and 19:00) with Fixed Weekends Off.
  • Experience: 1 years of contact center or customer support experience is preferred.
  • Skills: Strong digital literacy sales orientation excellent interpersonal communication and problem-solving abilities.

What We Offer

  • Fixed monthly salary paid over 14 months.
  • Work-Life Balance: Fixed weekends off (Saturday & Sunday).
  • Relocation Support: Shared accommodation provided for up to 12 months for candidates relocating from outside Portugal (flight tickets not included).
  • Professional growth and continuous training in an international setting.

How to Apply

Please send your CV or get in touch directly via email at


Employment Type : Full Time
Experience: years
Vacancy: 1

Criar um alerta de emprego para esta pesquisa

Customer Support Specialist French & English • Porto, Porto, Portugal

Empregos similares

Customer Support Specialist, French Speaker

TeamViewer Germany GmbHPorto, Porto, Portugal

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better.Our software solutions ha... Mostre mais

 • Novo!

French & English-Speaking Support Specialist (B)

Savior Artigos Texteis LdaPorto, Portuguese Republic, PT

Summary Ready to bring your technical analytical skills to a leading international company in Porto? We are seeking French and English-speaking Technical Support Specialists to join an advanced sup... Mostre mais

 • Divulgado

Bilingual French & English Tech Support Specialist

CB Talents SPPorto, Portuguese Republic, PT

CB Talents SP in Porto is seeking French and English-speaking Technical Support Specialists to join an advanced support team.You will investigate tricky cases, analyze system glitches, and guide cu... Mostre mais

 • Divulgado

French & English-speaking Support Specialist (B)

CB TalentsPorto, Portugal
Quick Apply

Ready to bring your technical analytical skills to a leading international company in Porto? We are seeking French and English-speaking Technical Support Specialists to join an advanced support tea... Mostre mais

Procurement Support Analyst – French Speaker

QUANTEAM - Portugal (RAINBOW PARTNERS Group)Porto, Portuguese Republic, PT

Procurement Support Analyst – French Speaker.Procurement Support Analyst – French Speaker.Be among the first 25 applicants As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm ... Mostre mais

 • Divulgado

Solution Consultant (French Speaking)

SOFYNESenhora Da Hora, Portuguese Republic, PT

Solution Consultant (French speaking).SOFYNE 3 days ago Be among the first 25 applicants Join to apply for the.Solution Consultant (French speaking).SOFYNE This role contributes to success of Sofyn... Mostre mais

 • Divulgado

French-Speaking Home Appliances Support (Hybrid)

Rocket StarsPorto, Portuguese Republic, PT

Rocket Stars invites a French-speaking Customer Support specialist in Porto to deliver high-quality inbound support for home appliances.You will assist customers with installation, usage, maintenan... Mostre mais

 • Divulgado

Senior O2c & Customer Finance Leader

FedEx GroupLeça Do Bailio, Portuguese Republic, PT

FedEx Group in Porto is seeking a Senior Customer Financial Representative to own the O2C cycle, analyze disputes, and manage collections.You will ensure timely invoicing, monitor aging balances, a... Mostre mais

 • Divulgado

Product Specialist - Hybrid Marketing & Launch

ContinentalLousado, Portuguese Republic, PT

A leading tire manufacturer in Braga, Portugal is seeking a Product Specialist for their Marketing team.The candidate will manage product portfolios, ensure product launch coordination, and facilit... Mostre mais

 • Divulgado

Customer Support W/ Fr

HN Services PortugalPorto, Portuguese Republic, PT

Job Announcement: 24/7 Project Supervisor (Fluent in French and English).The ideal candidate will be dedicated and skilled professionals to join our 24/7 supervision team.If you are fluent in Frenc... Mostre mais

 • Divulgado

French-Speaking Solution Consultant For Mes Deploy & Support

SOFYNESenhora Da Hora, Portuguese Republic, PT

A leading technology firm is seeking a Solution Consultant (French speaking) in Porto.This role involves providing global support for Manufacturing Execution System projects, managing client expect... Mostre mais

 • Divulgado

Portuguese-Speaking Customer Expert - Remote from Greece

EU Best JobsMatosinhos, Porto District, Portugal

Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Mostre mais

French-Speaking Technical Support Specialist Remote

Hiring InternationalPorto, Portuguese Republic, PT

Hiring International in Portugal is seeking a French-speaking Technical Customer Service Representative.You'll handle technical and data-related inquiries with basic SQL, supporting a global brand ... Mostre mais

 • Divulgado

French-Speaking Travel Support Specialist (Porto, On-Site)

ConcentrixPorto, Portuguese Republic, PT

Concentrix is seeking a French-speaking Customer Service Representative in Porto to assist customers with travel inquiries and issues.The role involves maintaining customer records and enhancing se... Mostre mais

 • Divulgado

Business Analyst - €12.880 - €49.000 A Year

SmartSão Mamede De Infesta, Portuguese Republic, PT

Seeking a Business Analyst to analyze processes, gather requirements, and translate business needs into functional specifications.Requires fluent French and English, strong communication, stakehold... Mostre mais

 • Divulgado

Devops Engineer - €1.200 - €2.000 A Month

PrimeITEsgueira, Portuguese Republic, PT

The DevOps Engineer will support IT needs, manage incidents, and automate tasks. Mostre mais