Italian-Speaking AI Content Moderator | E-Commerce

CloserHire is partnering with a leading global customer experience company to recruit Italian-speaking AI Content Moderators for an innovative AI-powered e-commerce project based in Lisbon, Portugal. Join an international team helping improve the quality and safety of AI-generated video content. In this role, you’ll review AI-dubbed videos to ensure they meet quality standards, community guidelines, and regional policies, contributing to a safe and trusted experience for millions of users worldwide. This is a full-time position operating on a 24/7 rotating schedule (Monday to Sunday), with two rotational days off. Language required: Italian Highlights: Relocation support included Salary up to 1100 EUR Private health insurance Responsibilities: Review AI-generated dubbed video content to ensure compliance with platform policies and community guidelines Evaluate flagged content and make objective moderation decisions based on internal guidelines Assess translation quality, cultural relevance, and content accuracy Identify policy violations, including misleading content, hate speech, harassment, and other prohibited material Verify that content complies with regional regulations and market-specific standards Escalate complex or high-risk cases to specialized internal teams Accurately document moderation decisions and maintain detailed case records Meet productivity, quality, and accuracy targets while handling high volumes of content Stay up to date with policy changes and moderation procedures Handle confidential and potentially sensitive content with professionalism and discretion Qualifications: Native-level fluency in Italian Good command of English (B2 level or above) Previous experience in content moderation, trust & safety, quality assurance, or analytical roles is an advantage Strong analytical thinking and objective decision-making skills Excellent written and verbal communication abilities Good understanding of Italian language nuances and cultural context Knowledge of online platforms, digital content, or e-commerce environments is desirable High attention to detail and strong organizational skills Ability to work efficiently under pressure and manage high workloads Professional, resilient, and comfortable handling sensitive content Benefits: Office-based position in Lisbon, Portugal Competitive salary package with performance-based incentives Relocation support package available for international candidates Private health insurance Meal allowance and transport allowance Comprehensive onboarding and paid training A vibrant, multicultural environment in a modern, centrally located Lisbon office International and collaborative working environment Continuous learning and professional development opportunities Career growth within a leading global organization Opportunity to contribute to the development and quality of cutting-edge AI technologies Relocation: Relocation support included: Accomodation for candidates outside of Portugal - Room in company apartment in Lisbon for 12 months for a fixed cost of 280EUR, deducted from salary. Inside Portugal - only available if candidates are coming directly from a competitor Health Insurance since day 1 for small amount, free after 6 months