Are you a French speaker with a passion for technology and helping customers? This could be your next career opportunity!
Konecta is a leading multinational company specialising in Business Process Outsourcing, delivering innovative customer experience and business solutions to clients across the globe.
We are currently looking for a French-speaking Technical Support Specialist to join our team in Sete Rios, Lisbon.
Your responsibilities
• Provide technical assistance and support to our client’s customers
• Identify and troubleshoot technical issues
• Guide customers through the appropriate solutions
• Record all issues and solutions accurately in the company’s database
• Collaborate with the support team to deliver an excellent customer experience
What we are looking for
• High level of French
• Fluency in English
• Previous experience in Customer Service or Technical Support
• Strong troubleshooting and analytical skills
• Excellent verbal and written communication skills
• Ability to work effectively within a team
• Experience with CRM tools and customer support software is considered an advantage
• Availability to work fully onsite in Sete Rios, Lisbon
• Availability to start as soon as possible
What we offer
• Cmpetitive Salary
• Language allowance
• Performance bonus
• Meal allowance
• Employment contract
• Health insurance
• Ongoing training and professional development
• A stable and well-established project
• A friendly and supportive working environment
Location: Sete Rios, Lisbon
Working model: Fully onsite
Starting date: As soon as possible
Working schedule: To be confirmed
Ready to take the next step in your career? Apply now and join the Konecta team!
#KonectaPortugal #WeAreHiring #FrenchJobs #FrenchSpeakers #TechnicalSupport #CustomerService #LisbonJobs #Hiring
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