About the Role We are recruiting on behalf of a leading global customer experience company for a Spanish & English Customer Support Specialist to join a project for a major Spanish Airline . Based on-site in Lisbon, Portugal, you will act as the first point of contact for passengers, providing support for flight bookings, inquiries, and customer care in a fast-paced environment. Key Responsibilities Handle incoming customer inquiries, flight reservations, and service requests via phone and email. Provide accurate and timely information regarding flight schedules, ticketing, and airline policies. Resolve passenger issues efficiently while maintaining high customer satisfaction standards. Document customer interactions accurately in the system. Requirements Language Proficiency: Native or high fluency in Spanish , alongside intermediate English (B1 level) . Location & Work Model: Candidates based in Lisbon, surrounding cities/areas , or currently residing in Spain who are ready to relocate immediately to Lisbon for an On-site role. Availability: Immediate joiners required (Start Date: September 17, 2026). Skills: Excellent communication skills, customer-oriented mindset, and basic digital literacy. What We Offer Full-time position within an international and dynamic team environment. Comprehensive training program provided upon joining. Opportunity to work with a prominent brand in the aviation industry. How to Apply Please send your CV or get in touch directly via email at mohammad.alireza@cbtalents.org
Customer Support Specialist - Spanish & English (Airline Project) • Porto, Portugal
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