Description
Are you a Dutch speaker looking for the next step in your career and want to work directly for a well-renowned tech company in Porto with actual development opportunities? Then read on!ResponsibilitiesSupport customers with their technical and accounting issues over the phone, ticket and chatShow software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challengesIdentify customer needs and forward such requests to our sales departmentWork closely with all members of the Customer Support team to deliver a best-in-class experience for our customerRequirementsLocals in Porto preferred but relocation at own cost is possible!C2 Dutch and B2 English is mandatoryPrevious Customer Support experience needed (University degree in the field of economics, or other relevant vocational education such as commercial or technical training preferredOther languages, such as Italian, Spanish or French are a plusWindows®/Mac user knowledge desirableDetermination, enthusiasm and willingness to learnWhat our client offers 28.000 € base salary + 2400 € in meal allowances + up to 5000 € in bonus Work From Abroad Program allowing up to 40 days of work outside your contracting countryHybrid and Flexible work time with up to 50% home officeOnsite Onboarding in the HQ office for an optimal startA permanent contract with 6 months probationGreat compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviewsPublic transport friendly officeAccess to Corporate Benefits platform with many discountsRegular Team events and company-wide celebrationsOpen door policy, no dress code rules, frequent all Hands and Leadership LunchesWe celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!Care to hear more? Then apply via the link!
Requirements
Offer
Dutch-speaking Customer Support in Porto (up to 35k anually) • Porto, Portugal
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