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C1 Spanish Customer Advisor – Low Cost Airline | Lisbon | 1,000 Welcome Bonus
SimRec Multilingual RecruitmentLisboa, Lisboa, PortugalHá 1 dia
Descrição do cargoC1 level Spanish (mandatory) B2 level English (mandatory) Minimum 6 months' experience in a customer service role (essential) Previous experience in tourism / travel is a plus Strong communication skills, empathy, and teamwork spirit Experience with GDS tools (Sabre, Amadeus, Galileo) is an advantage Flexibility to work rotational shifts (Mon–Sun, 08 : 00–21 : 00, with 2 rotating days off) Base salary : Performance bonus : Transportation allowance : Meal allowance : €1,000 welcome bonus
C1 Spanish Customer Advisor – Low Cost Airline | Lisbon | €1,000 Welcome Bonus
Location :
Lisbon, Oriente (On-site)
Start Date : 25 September
About the Role
Join one of Europe's leading low-cost airlines, connecting major cities across Europe, North Africa, and the Middle East. This is your chance to be part of an international team, supporting travellers while enjoying life in sunny Lisbon.
Key Responsibilities
- Provide first-class customer support via calls, emails, and chat
- Handle sales enquiries, general information requests, and customer complaints
- Manage sensitive cases, including escalations from regulatory bodies
- Oversee booking management : create, modify, and cancel reservations
- Support back-office operations : ticket issuance, modifications, cancellations
- Deliver real-time, accurate travel information to customers
- Create positive, memorable experiences by exceeding customer expectations
- Actively listen and adapt solutions to each customer's needs
Requirements
Salary & Benefits
€1,050 x 12 months
€100 x 12 months
€20 x 12 months
€145 x 12 months
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Customer Advisor • Lisboa, Lisboa, Portugal