Elevate Your Career with Us!
We’re looking for a motivated and customer-oriented Customer Support Specialist to become part of our dynamic team. If you thrive in a fast-moving environment, adapt easily to change, and love helping people, this role is made for you!
Role Overview :
We’re looking for a proactive and customer-focused Customer Support Specialist to join our innovative team. If you thrive in fast-paced environments, adapt easily to change, and love helping people, this is your chance to shine!
Key Responsibilities :
- Deliver outstanding support across phone, chat, email, and social media
- Assist customers with account setup, verification, logins, financial transactions, and technical issues
- Act as a trusted advisor, ensuring every interaction is positive and professional
- Respond to customer inquiries promptly and with care
- Build strong customer relationships through clear and effective communication
- Maintain service quality while following internal policies
- Share ideas to improve processes and enhance the customer experience
Requirements :
Fluent in Spanish (C2 level)Fluent in English (C1 level)EU Citizenship or Portuguese Residency Card0-1 year experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and growWhy Join Us :
Attractive Salary : Competitive compensation that values your skillsPerformance Bonus : Recognizing your achievementsMeal Allowance : Covering your daily mealsTransportation Support : Assisting with commuting costsHealth & Life Insurance : Comprehensive protection for your well-beingOnsite Work : Engage and grow in a collaborative office environmentReady to take the next step? Apply today and be part of a team that values innovation and excellence!