Key Account Manager Hotel Business Portugal (m/f/d)

Key Account Manager Hotel Business Portugal (m/f/d)

📍 Lisbon, Portugal | 🇵🇹 Portuguese Market | 🏨 Hospitality

Our client is a European market leader in employee benefits, operating in 11 countries, offering excellent career opportunities in an international environment.

For the Portuguese market, we are looking for a Key Account Manager Hotel Business Portugal (m/f/d) based in Lisbon.

Your Role

As Key Account Manager Hotel Business Portugal, you are responsible for the acquisition and support of regional hotel partners across Portugal. With your extensive account management experience, you maintain existing national and international customer relationships in a structured, analytical, and strategic way. Your background in hospitality or tourism sales supports you in identifying and acquiring new partners specifically for the Portuguese market. You will also manage content maintenance and promotional planning for your accounts.

Your Responsibilities

• Strategic and operational management of Portuguese Key Accounts
• Acquisition of new customers (hotel chains and individual hotels), including presentations, negotiations, and contract conclusion in the hospitality/leisure sector for the Portuguese market
• Scaling customers to international source markets
• Maintenance of content in the internal CMS
• Planning, execution, and coordination of customer campaigns
• Market and customer analysis for the Portuguese market
• Implementation of strategies including performance monitoring
• Documentation of sales activities and CRM maintenance

Your Profile

• Several years of experience in hospitality key account management
• Proven negotiation skills and strong motivation for new customer acquisition
• Additional experience in purchasing (hotels or OTAs) is a plus
• Profound industry knowledge in leisure hospitality
• Strong analytical and conceptual thinking skills
• Independent, structured, and self-reliant working style
• High commitment, initiative, resilience, and flexibility
• Excellent teamwork, coordination, and interpersonal skills
• Solid understanding of technical and business relationships
• Fluent in Portuguese and English (spoken and written); additional languages are advantageous
• Occasional travel required

We Offer

• Excellent working atmosphere in an international team
• Diverse, challenging, and responsible position
• Independent work within a flat-hierarchy team
• Secure employment with an attractive salary package
• Flexible working hours and home office two days per week
• Professional onboarding with structured training and personal mentor in Germany
• Appreciative, dynamic, and cooperative work culture
• Modern and ergonomic workplace in our Lisbon office
• Flat hierarchies with short decision-making paths and room for initiative
• Company car after successfully completing the probationary period (also for private use)
• Regular team events