Location : Parque das Nações, Lisbon
Schedule : Full-time, 5 days / week (100% on-site)
Reports to : Operations Director
The Role
We’re seeking a hands-on Operations & Office Manager to keep our workplace running smoothly and to support day‑to‑day operations across the business. You’ll be the go‑to person for the office, suppliers and internal teams, ensuring a safe, efficient and welcoming environment.
What you’ll do
1) Front Desk & Workplace
- Run reception (greeting, switchboard, mail, visitor badging).
- Keep common areas, meeting rooms and storage tidy and in top condition.
- Manage access (cards, keys), parking spaces and the asset inventory.
- Align with the in‑house cleaning team and liaise with the condominium management company, landlord and building security (incidents, access, works and communications).
2) Logistics Support
Support internal events, trainings and meetings (rooms, catering, travel).Coordinate mail / shipping, travel (flights, hotels, transfers) and accommodation.Manage office supplies purchasing and office vendors.3) Fleet Management
Manage fuel and e‑mobility cards (creation / closure, limits, incident handling, monthly reconciliation).Liaise with the renting partner (deliveries / returns, maintenance, tyres, inspections, replacement vehicles, claims).Handle tolls (device setup, licence plates, reconciliation).Oversee mileage management (record / validate kms, maintenance alerts, personal / business use where applicable).Reporting and control of cost per vehicle / km and consumption trends.4) Suppliers (Facilities)
Source, negotiate and manage contracts for cleaning, maintenance, utilities and other general office suppliers.Budget planning, invoice control;ensure budget compliance.
5) Health & Safety
Liaise with the OSH provider (hygiene, safety and health).Lead audits / inspections and follow up on corrective actions.Maintain safety signage and workstation ergonomics.Record and handle accidents / incidents (incl. near‑misses) and investigate root causes.Maintain the Emergency Plan / drills, fire wardens, PPE, first‑aid kits and mandatory training.Conduct risk assessments and measurements (e.G., noise / lighting) and ensure legal compliance.What you’ll bring
Proven experience as Office Manager / Operations / Facilities (min. 2–3 years).Fluent in Portuguese and English, both spoken and written.Excellent organisation, prioritisation and multitasking;strong attention to detail.
Supplier negotiation skills and confidence reviewing contracts.Solid Excel / Sheets skills and collaboration tools (e.G., Microsoft 365 / Teams).Driving licence (preferred).Availability for 100% on‑site work in Parque das Nações, 5 days / week.Soft skills
Exceptional proactivity (see it → fix it), autonomy and sound prioritisation.Strong common sense and operational judgement, knowing when to decide and when to escalate.Service mindset and problem‑solving attitude.Clear, assertive communication and a team‑player approach.Administrative rigour and confidentiality.Continuous improvement and efficiency focus.