Customer Advisor for Banking Sector French Speaker – Lisbon

Are you ready for a new professional challenge abroad?

Join a strong and people-oriented company in Lisbon, develop your skills, and be part of a multicultural team supporting banking customers.

Your responsibilities

Assist bank customers via phone, email, and chat with questions about products and services.

Handle complaints with professionalism and empathy.

Provide accurate information and solutions while ensuring customer satisfaction.

Work closely with colleagues to deliver consistent and reliable support.

Your profile

EU citizenship or valid Portuguese work permit / residency card (mandatory).

Native French speaker with good English level.

Excellent communication and listening skills.

Team player, motivated, and committed to high-quality service.

Willing to work in a multicultural environment abroad.

What’s in it for you?

Contract : Long-term fixed-term, renewable yearly.

Working hours : Full-time, 40h / week, rotating shifts depending on the project.

Salary :

With accommodation (shared flat, bills included) : €1040 gross / month.

Without accommodation : €1240 gross / month.

Training period (1–4 weeks) : 50% of hourly wages.

Relocation package

Reimbursement of initial flight costs after 9 months.

Airport pick-up on arrival.

Annual return flight to your home country (within the EU).

Support with paperwork and bank account opening.

Extra benefits

Free Portuguese lessons, cooking classes, sports activities, and social events.

Real career opportunities across different paths.

Work in a dynamic, international, and supportive environment.