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Technical Account Manager

Technical Account Manager

The React HubMelriça, Castelo Branco, Portugal
Há 10 dias
Descrição do cargo

Job Title : Technical Account Manager (Cyber Security)

Location : Remote in Portugal

The React Hub has partnered with a global cybersecurity company that provides software and cloud security by automating tasks and managing the customer’s vulnerabilities.

As a Technical Account Manager, you should be able to link business needs with technical security solutions, while being proactive, detail-oriented, and comfortable with both client interaction and technical work.

Key Responsibilities :

  • Act as the bridge between clients and technical teams, translating business needs into security solutions.
  • Design and support SIEM, SOAR, and SOC-related architectures.
  • Deliver clear, client-friendly presentations and technical documentation.
  • Build long-term client relationships as a trusted technical advisor.
  • Support pre-sales and project delivery, ensuring solutions meet requirements and timelines.

Qualification :

  • 2+ years in SIEM, SOC, or Incident Response technical account management.
  • Strong knowledge of cybersecurity fundamentals and SIEM / SOAR tools (Splunk, Sentinel, Chronicle, Cortex XSOAR).
  • Excellent English communication and presentation skills.
  • Experience engaging with enterprise-level clients in fast-paced environments.
  • Preferred Skills :

  • Hands-on implementation experience with SIEM or SOAR tools.
  • Security certifications such as Splunk Certified, GIAC, or CISSP.
  • Familiarity with processes like alert triage, incident response, and automation.
  • Experience supporting Fortune 100 or large enterprise clients.
  • Interview Process :

  • Initial Interview (30 min)
  • Take-home Assignment
  • Second Interview (60 min)
  • Offer discussion
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    Account Manager • Melriça, Castelo Branco, Portugal