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Business Support Analyst It Infrastructure

Business Support Analyst It Infrastructure

Intuition IT – Intuitive Technology RecruitmentMelriça, Castelo Branco, Portugal
Há 4 dias
Descrição do cargo

Hi Everyone!!

Greeting from Intuition IT – Intuitive Technology Recruitment!!!!

We have an existing job opportunity with our leading Client

Note : We are Looking for Who has experience into Business Support analyst with IT Infrastructure and Service operations & Locals to Portugal

If you are interested with above Job Description, please share your CV to this email id :

Please go through Below details with Job Description

Job title : : Business Support analyst

Job Location : Lisbon Portugal

Type : Contract

Technical Skills

Job Description : Responsibilities

  • Be an integral part of the squad and drive positive customer satisfaction both in the incident management as well as user management tasks.
  • Consume and understand complex systems, dependencies and use support documentation, logs and monitoring to achieve good results
  • Analyse and document support processes / Knowledge Base, data flows, and system interactions
  • Collaborate with engineers, testers, and other team members to ensure quality and timely delivery
  • Communicate effectively with all levels of stakeholders, both verbally and in writing

Requirements and Experience

  • At least 2 years of experience as a Business Analyst or Systems Analyst, working in an IT and / or technical environment is essential
  • L2 service operations experience is essential
  • Infrastructure systems experience is essential
  • Previous or current experience in testing would be an advantage
  • Excellent communication, presentation, and facilitation skills
  • Must be able to work independently and proactively in a fast-paced and dynamic environment
  • If you are interested with above Job Description, please share your CV to this email id :

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