CTX Lisbon. CS

Customer Service Representative Spanish Speaker

Location : Lisbon, Portugal (on-site)

Start date : September 25th or October 2nd, 2025

Language : Native or fluent Spanish (C1) and B1+ English

Job Description :

We are looking for a motivated Customer Service Representative to join our on-site team supporting a Spanish airline. In this role, you will assist customers with inquiries, provide accurate information, and deliver high-quality support with a strong focus on customer satisfaction.

Working Schedule :

Monday to Sunday, 08 : 00 to 21 : 00 (8 hour shifts)

2 rotating days off per week

Profile Requirements :

Native or fluent Spanish (C1+) and English (B2)

Strong communication and problem-solving skills

Customer-oriented mindset with ability to multitask

Flexibility to work rotating schedules, including weekends

What We Offer :

Competitive salary : 870 euros (x14 months)

Performance bonus : 80 euros (x11 months)

Daily meal allowance of 7,63 euros

Monthly transport allowance of 20 euros

Estimated total monthly compensation : ~1,061 euros

This includes the monthly portion of the 14-month salary, the performance bonus, daily meal allowance (calculated for ~22 working days), and transport allowance.

Paid training from day one

Career development opportunities within an international company

Multicultural and supportive on-site team environment

Ready to join a dynamic on-site team in Lisbon? Apply today and become part of our Customer Service team!