Application Support

We are seeking an experienced

Application Support Engineer

with

6+ years of expertise

in

SQL / MySQL, Unix / Linux, Cloud environments, Ansible, Jenkins, and Dynatrace

• . This role requires hands-on experience in

application performance monitoring, incident resolution, and IT infrastructure support

clients and internal teams

to ensure system stability, high availability, and operational efficiency.

Key Responsibilities

Level 2 / 3 application support

, ensuring smooth operation and performance of enterprise applications.

application health and infrastructure

using

Dynatrace

, proactively identifying and resolving performance issues.

SQL / MySQL databases

, ensuring efficient query execution and database performance.

Unix / Linux environments

, handling scripts, logs, and server configurations.

cloud-based deployments

, ensuring scalability and reliability in cloud environments.

Ansible

, improving efficiency and reducing manual interventions.

DevOps teams

to manage

Jenkins pipelines

, ensuring smooth application deployments.

monitoring and alerting tools

to identify issues, conduct

root cause analysis (RCA)

, and implement solutions.

compliance with IT infrastructure best practices

, optimizing system configurations and security measures.

technical documentation

, troubleshooting guides, and standard operating procedures (SOPs).

Required Qualifications

in

Application Support, IT Operations, or Infrastructure Management

SQL / MySQL

for database support, query optimization, and performance tuning.

Unix / Linux environments

, including scripting and system administration.

Cloud platforms (AWS, Azure, or GCP)

for supporting cloud-based applications.

Ansible

for automation and configuration management.

Jenkins

for CI / CD pipeline management and deployment automation.

application and infrastructure monitoring using Dynatrace

IT infrastructure, networking concepts, and system performance optimization

Why Join This Project?

enterprise applications and cutting-edge monitoring technologies

cloud, automation, and DevOps tools

, enhancing career growth.

in IT support and infrastructure management.

If you are a

skilled Application Support Engineer

with experience in

SQL / MySQL, Unix / Linux, Cloud, Ansible, Jenkins, and Dynatrace

, we encourage you to apply and contribute to the success of our client's IT operations.