Customer Technical Project Manager - Market Services

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life‑saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Your RoleCustomer Technical Project Manager (CTPM)
is responsible for leading and managing the
end-to-end (E2E) technical delivery
of complex projects, ensuring the full solution is successfully integrated, validated, and accepted according to the contracted scope. This role involves coordinating multidisciplinary technical teams and managing all project phases — from
pre-sales and technical design
through
integration, validation, and final customer acceptance .
Lead and direct the project’s technical functions, including
Analysis & Design ,
Integration, and
Verification & Validation .
Ensure
end-to-end technical delivery
in alignment with contractual requirements and project KPIs.
Participate in the
pre-sales phase, defining the technical delivery strategy from requirements gathering through final acceptance.
Define project organization, technical gates, deliverables, tools, and governance model.
Lead
technical execution
during implementation and coordinate activities across multiple streams.
Identify, assess, and mitigate
technical risks
throughout the project lifecycle.
Coordinate resolution of critical technical issues, engaging engineering teams as needed.
Verify
Quality of Service (QoS)
and
solution stability, ensuring compliance with KPIs and SLAs.
Advise the customer on
network evolution
and identify
up-scope opportunities
within the project.
Your Profile7+ years
of experience managing
complex, cross-domain, end-to-end technical projects .
End‑To‑End Planning or Cross‑functional Team Alignment or Deployment Management or Operational Activities Coordination.
SDM
ou
Cloud (FW, CBIS, NCS, SDL/HSS/HLR)
ou
CBIS
ou
NPC
ou
AAA upgrades
ou
IMS / VoLTE Core
ou
Diameter / RADIUS platforms
ou
interconnect gateways ;

Strong expertise in
Telecom Core Networks ,
Cloud, and
Data Center
technologies.
Solid understanding of
pre-sales activities, including scoping, estimation, and risk management.
Proven ability to
lead technical teams
and coordinate across multiple workstreams.
Strong sense of
ownership, accountability, and technical leadership .
Experience in
system engineering ,
integration, and
configuration/change management .
Capable of working
independently, delivering results with minimal supervision.
Excellent
customer interaction
and
communication
skills.
Experience and knowledge of
Nokia products and solutions .
Experience with
public and/or hybrid cloud
environments.
Familiarity with
CI/CD automation
and DevOps practices
What You´ll love about CapgeminiJoin a multicultural and inclusive team environment.Enjoy a supportive atmosphere promoting work-life balance.Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.Access valuable training and certifications in cutting-edge technologies.Engage in exciting national and international projects.Health and life insurance.Referral program with bonuses for talent recommendations.Great office locations.
About Capgemini
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
When you join Capgemini, you don’t just start a new job. You become part of something bigger.
Learn about how the recruitment process works – how to apply, where to follow your application, and next steps.
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