REMOTE Customer Support in Portugal for GermanSpeakers

Job Title : Customer Support Specialist (German Native, Remote)

Location : Porto (Remote)

Key Responsibilities :

• Respond to customer queries via phone, email, and chat in a timely and professional manner.
• Troubleshoot and resolve customer issues, providing accurate information about our products and services.
• Maintain a high level of customer satisfaction by offering personalized support and addressing customer concerns efficiently.
• Work closely with the team to ensure consistent and reliable customer service.
• Follow established protocols for handling various customer scenarios, escalating complex issues to higher support levels when necessary.

Requirements :

What We Offer :