Technical Account Consultant

We are seeking a Scaled Delivery Consultant / Technical Account Consultant to join our team at Variacode and partner with one of our top-tier global clients, known for its cutting-edge solutions in digital operations management and streamlining enterprise workflows. This role presents a unique opportunity to lead large-scale migrations, enhance processes, and contribute to business-critical digital solutions.

As a key player in this project, you will :

• Drive migrations and on-demand requests, ensuring timely delivery and continuous improvements in operations.
• Collaborate with top industry experts to enhance automation, streamline workflows, and develop innovative solutions that add value to the team.
• Take ownership of key tasks and processes to ensure the highest levels of efficiency and accuracy.

Key Responsibilities :

• Execute advanced on-demand tasks within expected timelines.
• Lead small to medium migrations and review work backlogs weekly.
• Suggest improvements to applications and processes, driving automation and value for the team.
• Work with common monitoring systems like DataDog, Dynatrace, Nagios, Splunk, and others integrated into DevOps environments.
• Use scripting languages like Python, JavaScript, or Go in the context of AWS Lambda and Azure Functions.
• Work with APIs (REST, SOAP), webhooks, and ITSM solutions like ServiceNow, Jira, and Salesforce Service Cloud.

Requirements :

• 4+ years of hands-on experience with monitoring systems and event / alert notification practices.
• Experience in automation, scripting, and tooling development.
• Proven ability to work on multiple projects, with strong problem-solving and critical-thinking skills.
• Familiarity with working in shared on-call environments, and supporting production solutions.
• Customer-facing skills
• Advanced English level

If you thrive in a dynamic, collaborative environment and are driven by customer success, we want to hear from you!

Apply today and join a team that values leadership, collaboration, accountability, and customer satisfaction.