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Olisipo
Field Support.Olisipo • Cabo Ruivo, Lisboa
Field Support.

Field Support.

Olisipo • Cabo Ruivo, Lisboa
Há +30 dias
Descrição do cargo
Perfil:
- Experiência em suporte técnico de microinformática, presencial e remoto;
- Conhecimentos de sistemas operativos Microsoft Windows;
- Bons conhecimentos de hardware e noções básicas de redes informáticas;
- Boa capacidade de análise, controlo emocional e gestão de prioridades;
- Atitude profissional, cordial e focada na resolução eficiente de problemas;
- Carta de condução válida e disponibilidade para deslocações;
- Preferência por candidatos com conhecimentos ou certificação ITIL.
Responsabilidades:
- Prestar suporte de microinformática aos utilizadores no terreno;
- Efetuar diagnóstico e resolução de problemas de hardware em PCs, portáteis e equipamentos informáticos industriais;
- Realizar instalações de imagem e configurações em postos de trabalho;
- Intervir na rede local (bastidores e ligações) sempre que necessário;
- Executar suporte presencial e remoto, conforme aplicável;
- Registar e atualizar tickets com detalhe das ações realizadas e observações técnicas;
- Assegurar um atendimento cordial, eficaz e orientado para a qualidade do serviço.
Oferecemos:
- Seguro de Saúde;
- Formação online gratuita, através da plataforma Udemy;
- Formação Presencial e Remota no Learning Center da Olisipo;
- Certificações Gratuitas (mediante aprovação em exame);
- Descontos em Parceiros Olisipo (áreas de saúde e bem-estar, fitness, viagens, entre outros);
- Consultas psicológicas gratuitas;
- Possibilidade de adiantamento de salário, sem comissões.
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Field Support. • Cabo Ruivo, Lisboa

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