Diabetes Medical Devices CS with German

Join a global leader in insulin delivery and diabetes technology. We design, manufacture, and sell advanced automated insulin delivery systems that ease the burden of diabetes management, creating new possibilities for patients, their loved ones, and healthcare providers.

Key Responsibilities :

• Provide exceptional customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to patients across European markets.
• Deliver technical support and troubleshooting for medical diabetes devices and accessories.
• Assist patients with product usage through multichannel support (calls, email, chat, SMS).
• Manage order intake, renewals, and documentation in compliance with guidelines.
• Apply active listening and empathy in sensitive situations.
• Follow defined procedures and scripts to ensure regulatory and safety standards.

Requirements

Benefits

Relocation package included

: : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : :

Get to know Atlean World  👇

Atlean World will be your recruitment partner every step of the way. Think of us as your guide on this exciting journey.

Your journey with us

A warm welcome

The moment you apply, one of our recruiters will reach out to you. We’ll have a friendly chat, walk you through the role, and make sure you feel confident about what’s ahead.

Your questions answered

Got doubts or curiosities? Ask away. Our recruiters are here to clear things up and give you a full picture of the opportunity.

Connecting you to the right place

Once you’re excited and ready, we’ll prepare you for the next steps and introduce you to our client. We’re the bridge between your ambition and the career you’re looking for.

Here for you, always

Our support doesn’t stop with the introduction. We stay by your side throughout the process, ready to help with anything you need from clarifying details to giving guidance.