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Quality Analyst - Norwegian - Lisbon

Quality Analyst - Norwegian - Lisbon

Dila RecruitmentLisboa, Lisboa, PT
Há +30 dias
Tipo de trabalho
  • Quick Apply
Descrição do cargo

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Role : Quality Analyst

Location : Lisbon

Work model : on-site

Employment type : full time

DUTIES AND RESPONSIBILITIES :

  • Evaluate and rate various content types, including audio, video, text, and photos ranging from normal to mildly egregious content
  • Assess Ads content for accuracy, factuality, relevance, precision quality, helpfulness and alignment with policies

and guidelines

  • Oversee the quality assurance process for all digital marketing campaigns, ensuring they meet the company's standards and client expectations
  • Rate and provide clear reasoning while ensuring adherence to guidelines
  • Ensure consistency in rating decisions
  • Participate in internal training
  • Attend calibration sessions / calls
  • Supporting other projects outside of your core project, as and when required
  • Re-writing prompts or responses
  • REQUIREMENTS

  • Native level of Norwegian and fluent English
  • University Degree (preferred) with 1-2 years of relevant work experience in either Ads moderation or content moderation (preferable in a simular role)
  • Basic level computer handling skills (along with a typing speed of 25-30 words per minute)
  • Comfortable with G suite, especially Google Sheets
  • Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner
  • Knowledge of established guidelines and best practices for content moderation. - Experience in evaluating and comparing content from different sources.
  • Detail oriented, rigorous, analytical skills to assess content factuality, relevance, and alignment with user intent.
  • Research skills to evaluate content accuracy and identify trustworthy sources.
  • Critical thinking skills to identify biases, inconsistencies, and limitations
  • Attention to detail to review content as per ethical / legal standards.
  • OFFER

  • Opportunity for professional growth within a leading BPO company
  • Fully paid comprehensive training program
  • Private health insurance, after 3-month probation period
  • Friendly, multicultural work environment with flat hierarchies and a first-name culture
  • Work shift Monday to Friday 9AM to 6PM
  • And many more!!!
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    Quality Analyst • Lisboa, Lisboa, PT