Dutch Customer Specialist in Portugal

Grow Your Career in Customer Support Excellence!

Are you passionate about helping others and creating outstanding customer experiences? We're looking for a dedicated and service-oriented Customer Support Specialist to join our energetic team. If you thrive in a fast-paced environment and enjoy solving problems with empathy and clarity, this role could be the perfect fit for you.

Role Overview :

As a Customer Support Specialist , you'll be the primary point of contact for users, assisting them across a variety of channels, including email, chat, and social platforms. Whether resolving account issues, addressing billing questions, or offering technical support, your goal will be to ensure a smooth, high-quality user experience.

Key Responsibilities :

• Provide friendly and effective support through multiple communication channels

Assist with account setup, password recovery, billing inquiries, and identity verification

Troubleshoot technical issues with attention to detail and clear communication

Deliver a consistent, compassionate experience to all users

Maintain accurate case records while following internal procedures

Work collaboratively with internal teams to improve support processes

Offer feedback and ideas to enhance customer experience and service delivery

Requirements :

Why Join Us :

Remote Work : Enjoy the flexibility of working from home

Relocation Package : Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect!