Portuguese Speaking Customer Support for Subscription-Based Services

Join Patrique Mercier Recruitment JP as a Portuguese Speaking Customer Support Representative for Subscription-Based Services! In this exciting role, you will be the voice of a leading company dedicated to providing exceptional service to its users. As a member of our dynamic team, you will assist Portuguese-speaking customers with their inquiries, ensuring they get the most out of their subscription experiences.

This position is perfect for someone who is passionate about customer service and enjoys helping others. If you thrive in a fast-paced environment and want to make a positive impact on customer satisfaction, we encourage you to apply!

Responsibilities

• Deliver outstanding customer support to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
• Address customer inquiries regarding subscription services, billing, and account management.
• Resolve issues and provide effective solutions in a timely and professional manner.
• Maintain accurate records of customer interactions and feedback in the CRM system.
• Participate in training programs to enhance your knowledge of our services and improve your support skills.
• Collaborate with the team to share best practices and improve overall customer experience.

Requirements

Benefits