Dutch Customer Support Specialist in Lisbon (2500 EurosSigning Bonus)

Take Your Career to the Next Level!

We’re looking for a proactive and customer-focused Customer Support Specialist to join our innovative and collaborative team. If you thrive in fast-paced environments, enjoy solving problems, and love working with people, this could be the perfect fit for you!

Role Overview :

As a Customer Support Specialist , you’ll handle customer queries across various channels—phone, chat, email, and social media—assisting with account management, technical issues, and financial inquiries. Your support will play a key role in enhancing customer satisfaction and optimizing internal processes.

Key Responsibilities :

• Provide outstanding customer support through phone, chat, email, and social media platforms
• Troubleshoot and resolve issues related to account creation, verification, logins, payments, and technical challenges
• Act as a trusted point of contact, particularly for clients in the sports sector
• Respond promptly to customer inquiries, feedback, and concerns with professionalism and care
• Build and maintain strong client relationships through clear, empathetic communication
• Ensure all support interactions align with company policies and service standards
• Suggest process enhancements to improve the overall customer experience

Requirements :

Why Join Us :

Ready to take on this exciting opportunity? Apply today, and let’s connect!