Join our team as a French-speaking Customer Support Video Content Analyst , assisting customers with subscription, billing, troubleshooting, and general inquiries while representing a leading telecom brand.
Compensation & Benefits
- Competitive Salary
- Performance Bonus : 100 / month for the first 3 months, then performance-based (12 months)
- ️ Meal Allowance : 9 / day
- ️ Private Medical Insurance after 4 months
- Transportation Reimbursement : Up to 40 / month
- Work in an international and multicultural environment
Your Role
As a Video Content Analyst (Customer Support) , you will :
Handle incoming callsProvide support on subscriptions, billing, and technical troubleshootingOffer personalized solutions with professionalism and empathyYour Profile
Native or C2-level French speakerNo previous experience required full training providedStrong communication skills and customer-oriented mindsetAbility to adapt to rotational shifts and dynamic environmentsWork Schedule
Monday to Saturday , rotational shifts between 07 : 00 19 : 00