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French Customer Support in Portugal

French Customer Support in Portugal

CbtalentsPorto, Porto, Portugal
Há 10 dias
Tipo de trabalho
  • Quick Apply
Descrição do cargo

Join our team as a French-speaking Customer Support Video Content Analyst , assisting customers with subscription, billing, troubleshooting, and general inquiries while representing a leading telecom brand.

Compensation & Benefits

  • Competitive Salary
  • Performance Bonus : 100 / month for the first 3 months, then performance-based (12 months)
  • ️ Meal Allowance : 9 / day
  • ️ Private Medical Insurance after 4 months
  • Transportation Reimbursement : Up to 40 / month
  • Work in an international and multicultural environment

Your Role

As a Video Content Analyst (Customer Support) , you will :

  • Handle incoming calls
  • Provide support on subscriptions, billing, and technical troubleshooting
  • Offer personalized solutions with professionalism and empathy
  • Your Profile

  • Native or C2-level French speaker
  • No previous experience required full training provided
  • Strong communication skills and customer-oriented mindset
  • Ability to adapt to rotational shifts and dynamic environments
  • Work Schedule

  • Monday to Saturday , rotational shifts between 07 : 00 19 : 00
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    French Customer Support • Porto, Porto, Portugal